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Customer Ratings & Reviews

Your price for this item is $608.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,793 reviews
  • Rated 5 out of 5 stars

    Best store and service dept.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer for my wife Gail, and she loves it. She is disabled and can't walk much, so she sits and plays games, goes on face book and talks with her friends. The people that work here are very nice and very helpful...I am always satisfied when I come there and make my purchases. Thank You so much. Giovanni Mascali

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Powerful with good storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for home and business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought three of these computers for our business and personal and we love them. They are the perfect size for in-store and to travel with. Very fast and reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple to use, exceeds all of our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good purchase. Holds battery charge well and is fast (no delays). The touchscreen is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no flaws so far!!! Great clear screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Good speed and good touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift for My Mom’s New Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this laptop to my mom now that she’s opened her own business, and what can I say she absolutely loves it! It’s incredibly easy to use, lightweight, and so convenient for everything she needs to do. She’s been using it for emails, client work, and organizing her documents with no trouble at all. I couldn’t be happier with this special purchase it feels amazing to give her something that actually makes her work easier and supports her dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alex1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues. works as expected. easy to set up. have all the software which I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Works well. Much faster than our old machine. Scored no sales tax here in FL because of back to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop its so fast and light, got a great deal too. Will definelty be shopping here again for additional tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device meet the expectation very fast and light in weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop and Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and everything has been flawless integrating email, files, and pictures. Speed is great as well as speakers and camera. I was very happy to find an i7 at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and good HP!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer! Has a touch screen. I got for my daughter for Christmas it downloads quickly. Display is very good also. She really likes it. I can't say enough good things about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - 15.6" Full HD Touch-Screen Laptop - Intel Cor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sleek 15.6" FHD touch laptop combines performance and convenience with a 13th Gen Intel Core i7 processor, 16GB DDR4 RAM, and 512GB SSD for fast, responsive multitasking. Windows 11 Home and built-in Microsoft Copilot bring smart productivity to your fingertips. Enjoy vibrant visuals via Intel Iris Xe Graphics and immersive audio from tuned stereo speakers. With HP Fast Charge and up to 7h 45m battery life, it’s ready to go when you are. Wi-Fi 6 and Bluetooth 5.3 ensure seamless connectivity, while privacy features like a camera shutter and mic mute keep you secure. Lightweight at 3.52 lbs and just 0.73" thin, it’s crafted with recycled materials and designed for comfort, clarity, and flow—whether you're working, creating, or gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and i really like the keyboard. Touchscreen is convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a month & it's been good so far. It's sleek & does what i need it to do. Loads quickly & slim in design. Easy to install browsers & apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaces an HP computer I bought at Best Buy when I retired in December 2014. This new one starts up in less than 10 seconds and is so much faster than my old one. So far it’s worked flawlessly. Battery recharge is very fast (about an hour). This has been an excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was 10 years old and could not be updated to Windows 11. So that being said, the performance and apps to this new laptop are just amazing. I have nothing to compare it to but I have had a HP laptop and printer before and never had problems with them. I am totally pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop 15" up and running flawlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the laptop I wanted for travel, but the salesperson helped a lot by telling me about 'blue box' items discounted because a customer returned the item, good as new, which Best Buy checked out and re-stocked for sale at a discount. Had it up and running within a day. Took a couple more days to add updates, apps and utilities I use with my other Windows 11 computers. Running great now -- even connected it to my Logitech keyboard and mouse by adding a sending unit to a USB-A port.

    I would recommend this to a friend