Customer Ratings & Reviews

Great laptop, Great purchase, Great price! Sales people were very knowledgeable and patient. But once we made up our mind they quick and efficient.

Meets all my needs and is easy to navigate. It's so much faster than my old laptop.

While some games play at lower resolutions, it allows me to enjoy others withiut needing a computer hundreds or thousands of dollars more expensive. Daily tasks and school activities are better yet.

Hot in 30 mins running. Not too much dock connection

The Best Buy employee was very knowledgeable when there to buy a certain computer came out with what I actually needed. The computer has been doing what I needed to do. I did a great purchase. I’m very happy for a great price.

Excellent computer! Our 8th grader will be able to do amazing things. I have bought HP and never had a problem. Be sure you match the computer to the user: ie gamer school

Love love love everything about this laptop! I had a Macbook before and I am more than pleased with this HP - fast speed and good battery life.

That laptop i purchased is excellent however i only give it 4 stars because its batery life is not as long as i would like.

Great for home use but as a side note I've purchased over S1000.00 of product on my Best Buy card this year and haven't received a single reward from my purchases on my account. The card is worthless and any future purchases will be made with a regular visa or mastercard with a rewards program that works

Wonderful device, came in perfect condition runs superior to other laptops in its field as well. The new camera features allow a more realistic input to what the consumer wants to create. Finally the touchscreen makes it very convenient for any and all activity within device

I love my new laptop. I now have Windows 11 and I can’t believe all the new features I have on it. I now have CoPilot which allows me to get the right information quickly.

Great laptop. I had to replace a Windows 10 and this was an easy transition. Very happy with the purchase. Glad it was on sale too.

I absolutely love my new laptop, it does everything I need it to do.

This laptop is lightweight and easy to use. Now I am up to date with Windows 11!

Exactly as it is described. With windows 11 it's user friendly. Lot's to learn from this laptop but that's one of the reasons I purchased it from Bes Buy.

Working extremely well, very fast beings used by college student majoring in Human Biology

I've only had this laptop for a few weeks and so far I'm very happy with it. It's the first time I've purchased an HP.

I'm enjoying my new laptop. Its easy to use and I like the looks of it.

I love my laptop, the speed, and the storage. The customer service rep, Angel was very knowledgeable about this item and I will be back in near future

Great laptop. My last laptop was almost a decade old. Great upgrade. Very user friendly