Customer Ratings & Reviews

Very nice! I love the performance and price I got it for

Great laptop. Love the calculator keyboard on the side.

The customer service was outstanding at the Bolingbrook Illinois store. The sales representative and store manager were extremely helpful in making the decision to purchase the laptop.

I really liked the laptop, and the fact that it has a touchscreen is a big plus too. It makes it even more convenient and versatile.

This device works pretty well given its pricing. I wo

This laptop is great. Sleek, fast, efficient processing. Use this for day 2 day personal use as well as non profit work doing various administrative tasks.

I bought this laptop for myself for Christmas and love it! It is lightweight yet loaded! It is zippy fast to meet all of my office and personal needs! I love its touchscreen, yet the keyboard has just the right feel.

great product enjoying it very much as the first computer I ever bought at75 years old

This is my second purchase of the same laptop. I love the first one so much, I bought it again. Best brand I’ve ever owned.

Vensin was very helpful and knowledgeable of the laptops. He made a normally frightening experience and very good experience. I literally hate purchasing computer equipment, because it can be overwhelming. Vensin's patients and knowledge made this a nice purchase. Purchased for a Christmas gift..

This is exactly what my wife was looking for and at the lower price was exactly what we could afford. The only thing that would have made it perfect was the delivery. It said next day delivery and it didn't come on time...so instead of arriving when my wife wasn't home so I could surprise her, it arrived when I wasn't home...so she found out before Christmas.

Our salesperson was very knowledgeable and helpful with the products, his name was Tommy. He was the reason we returned to best buys and that location to make our purchase. We appreciated the time and patience he provided! We were happy with our purchase but not happy with the setup of the computer, we had to go to another store to have that done. I think Best buys needs to relook at that process, if techs aren’t available to complete the setup for a customer then the sale shouldn’t occur or they should be willing to hold the item and not require the customer to do the work of returning to a store for the completion of setup! Now were having softwsre issues, so not sure if everything was done correctly? And you cant call the store direct, that’s ridiculous! 4 stars due to salesperson but best buys needs to improve on service after purchases!

So far so good. My son just told me yesterday he loves the laptop and how much it is helping him navigate job interviews with Teams Calls and also his side hustle he and his best friend started.

I purchased this laptop for my son who is in high school. It has excellent speed and the touch screen makes it for easy for him to use.

After my old laptop gave out after 6 years, this one has been a fantastic upgrade. Fast, reliable, and handles all my daily tasks with ease. Very happy with the performance so far!

This laptop is a great value for the money. Looks good and performs well.

Bought this as a replacement for my wife’s old laptop and she loves it, got it on sale and a reasonable price minus all the add on’s

Very fast, nice size, battery life so far is good. I like HP laptops

Good usage! I would recommend this product for studying and a little gaming!

Excellent computer very practical and comfortable to take everywhere, my daughter works very well for her university.