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Customer Ratings & Reviews

Your price for this item is $608.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1794 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,794 reviews
  • Rated 4 out of 5 stars

    Where's the backlit keyboard?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this item online and thought it was a great buy for a laptop with a touch screen and a backlit keyboard! Except when I got it home I was very disappointed to find out it did not have a backlit keyboard after all! But the specs online definitely said it did!...very deceiving...fix specs on the website!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop under $800

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop very much considering what I need and use it for. If you’re looking for something that is within your budget, touchscreen and equipped with a very good processor than this is it. Not one of the gaming laptops or something like that - just a good everyday laptop for the ones who just need to email, search the internet or watch shows on streaming platforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase. It works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loyal to HP for decades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sixth or seventh HP laptop - (two-three desktops) - and I keep coming back because HP is solid - lower end models (remember the Pavillion?) to high end. As an editor, I don't need the heft of gaming computers, so HP serves my primary need well. Have tried Mac Dell, Lenovo - return to HP - trackpad just a bit stickier than I would like - don't have the problem on my Envy 360 which i would give five stars - and the trackpad is the only reason gave the overall rating of four stars - which I would rank as very good and not just good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. ...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy Again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Perfect for what I need. No problems setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Core i7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent material. I have the previous one and i bought this one for my family member. I recommend the product for anybody.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice choice for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice choice for my first laptop. Although I still use a keyboard and mouse, this will be good if I ever need to take it anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, Meets all of my needs and requirements,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy purchase online, to pickup at the store great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP 15.6 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is exactly what I was looking for. I was able to trade in my old computer which made this purchase very affordable. Geek Squad transferred data from the old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire! :-)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as attempt to get her a laptop like mine, but this ended up being an upgrade for her AND within my price range. Now I need an upgrade! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes it it's for his school. He says it's better than his last computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. Well made and very fast for work and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and awesome features. This laptop is a real steal for the price and standard features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product -easy setup for the non-techies like me. Screen size is large enough to have multiple windows open and used simultaneously .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, screen clarity, great price, ideal size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is plenty powerful and fast for every day tasks at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect for homeschool. No problem setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! It is very user friendly and I needed that to make my work easier.

    I would recommend this to a friend