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Customer Ratings & Reviews

Your price for this item is $608.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1794 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,794 reviews
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very please with my laptop. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then i expected for a laptop would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaden knew his products and was great service. Love my new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. battery life should have been longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nikhil Ch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is best laptop in the budget. I being looking for 13th generation i7 within the budget with all sort of specifications and found one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre with some frustrations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop now 4 months. This laptop replaced my old one which was still working well but was not able to upgrade to Windows 11. This laptop was cheaper than my old one and unfortunately it’s noticeable. My focus was on performance for a smooth experience though I only use basic websites, Microsoft works type documents, and the occasional zoom type meeting. The computer is slower than what I’m use to. It sometimes takes is 15-30 seconds to wake up from sleep mode. As of last week and even just now I turned it on after being off for a couple of days and was able to enter my login password and now the screen is black but I can see the mouse. Last time it took it about 10-15 minutes for the screen to show anything. So far it’s been 10-15 minutes. After the first time I ran the HP programs and double checked for any type of viruses etc and everything came back clean with no reported performance issues. This isn’t acceptable and I’m frustrated that It’s taking this long to start working on a new computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent and Sales team are doing great service. Really Appreciated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system and Easy set-up fpor the price. Working well so far. Battery longevity should be much better for this product. Come on HP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. no issues with running the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP in the past, and this was just as expected. Always a good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The design is superb, the laptop is very fast and it helps me a lot with my work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brough this laptop for my high school son. He liked it very much and suites his needs. Light weight, slicky and no noise. So far I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value for your dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for value. I only use it to pay bills or do some work on excel, word or powerpoint and it gets the job done. Always used HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie Accounting Dept Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought a few of this model and have been very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just starting with this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Looks sharp and seems to have good speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen and lighted keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop with lots of ram, storage and most of all speed. Touch screen with lighted keyboard is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great laptop ready for back 2 school and it has worked flawlesslly to day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good for the price I paid. It is very slow in the beginning but gets much faster after all the programs are downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop, Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has good performance at a great price point. The purchasing experience was quick and hassle-free.

    I would recommend this to a friend