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Customer Ratings & Reviews

Your price for this item is $608.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1794 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,794 reviews
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need it to do. Set up was straightforward and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It works quickly and is such an improvement over my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving my HD touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it I'm able to get i need done. thank you for an amazing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new laptop. The quality is great and very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but it needs more battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this HP laptop so far. It’s got some AI enhanced features that are quite handy. I have a copilot subscription, which makes it even better. My only issue is that the battery life isn't as long as I would like.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No backlit keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy website advertises that the laptop has a backlit keyboard, which it does not. Otherwise, it performs as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has met the requirements we needed. This laptop was bought at a good price and has the specs we need for our office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price! As always, Best Buy delivered!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one for regular usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the working laptop without much hassle It is simple and useful for regular purposes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine works well. Liked the color and finish and specs for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit large, when holding it in the corner, you can feel strain on the entire body of the laptop, but otherwise is a good, medium priced laptop to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The sales rep was very nice and so was the geek squad. Everything worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer works great , delivery was as advertised . set=up went fine once I used my older outlook sign -in for back- up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop fast works great Picked up in store Service was Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Hp Touch Screen Laptop and I appreciated the service technicians who transferred all my data over to the new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and a great price. I’m not very tech savvy and even I could figure out how to use this. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Good color. Good speed. Set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucked it was slow and I had to return it because I was not spending that money on a crap labtop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from Best Buy. Informed technicians. Laptop and Windows 11 with copilot fantastic. Great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great graphics ans processing speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, small, compact and lightweight to carry around. I use it to edit videos from a drone.

    I would recommend this to a friend