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Customer Ratings & Reviews

Your price for this item is $608.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1797 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,797 reviews
  • Rated 5 out of 5 stars

    great laptop, very functional, and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, very functional, and fast. I would recommend this to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Upgrade 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is completely different than my last one which I had since about 2018. A lot to relearn with this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no issues and enjoy my laptop. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is great. Like the assist that is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned and I’ve had a few over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working great. Got it for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and affordable laptop to use for school and work. Bought for my little sister and she has had no issues with it at all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still having daughters helping out. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memorial Day Sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this processor, hard drive, and memory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and functional laptop. Snappy response time, crisp screen and imaging, large keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good response time. Fast. Easy to use. Great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very positive experiece at Best Buy. From being welcomed into the store, to being assisted looking at various laptops , to finally checking out with a great deal I was very happy I came to this store, super pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss leading specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer, but not happy with Best Buy. The specs for this computer that it had a lighted keyboard, but when I set it up I realized that the keyboard didn't light up. I was but I had already set it up so I decided to keep it!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommand this brand of laptops ! I was using the HP since I start using the computers !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the udbc port is not compatible with video to use multiple monitors for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working, so far good purchase, battery could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for normal usage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for work. Have the same one I bought about 3 years ago and have zero issues. The only issue with this one is the case is flimsy and if you are using it to work of vehicles like i do, you cant click the pad if you have any kind of weight on it. My old one dont have that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine price was right and I had points as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable & Sturdy; Poor Quality on Keyboard Letter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a reliable machine. The only issue is the lettering on the keys is already wearing off after less than 1 month's use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this HP!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Only need to use occasionally but does just what I need it to do and is very fast!

    I would recommend this to a friend