Customer Ratings & Reviews

I’m very happy with this purchase! Excellent item!!

Works well for the intended purpose (job applications & general school-type work), but I have encountered an issue in that it only has three USB ports, one of which is a USB-C instead of USB-A 3.0. I could wish for better graphics, but that will require I invest in a new gaming system instead of a work laptop.

Good only issues is batteries don't stay for long

Anthony provided knowledgeable and patient service when I was purchasing a laptop. He was extremely personable and we connected on a personal level as well. Thank you Anthony for providing top-notch customer service in every way!

Very nice and functional laptop. Snappy response time, crisp screen and imaging, large keys.

Love this laptop! Only need to use occasionally but does just what I need it to do and is very fast!

So far I have no issues and enjoy my laptop. Thank you

Best laptop I’ve ever owned and I’ve had a few over the years

Easy to use and clear screen. Quick setup and hopefully large memory.

Touch screen is great. Like the assist that is available

Workings absolutely fine.no issues encountered till date

Great laptop for work and school purposes. The only reason I gave it 4 stars and not 5 is because the internal speakers are horrible and hard to hear, but I always use a headset with it it wasn’t really a priority for me.

Had to replace my 15 year old laptop. Good choice, touch screen works well for my senior eyes. Especially when I need to see a print with more more clarity.

So far so good. Still having daughters helping out. Love it

The laptop is working great. Got it for a great price.

Love my computer tablet Perfect for my needs Highly recommended Perfect Pricing !!

Good performance with it's ten cores. The chipset and graphic card runs two external monitors without difficulty. The only negative is that the keyboard has no backlight and there is not much contrast between key color and character color on keys but the unit was over 1/3 less than other brands with similar specs.

In the store our service was great. However we purchased Microsoft office and Norton. I received the pass code for Microsoft but not for Norton. It was supposed to be in a confirmation email which I don’t think I received. I have looked everywhere. Inbox, spam and trash. I was not sent to me. I have had 2 different people get on my computer and go through my email to find the pass key code key. Neither person could find a pass code I talked to Best Buy’s customer service and they were going to send it again. I just received the same email I already have. There is no pass key code in that email. I don’t know why I didn’t get a card or have it show up on my receipt at the time of the sale!!

Great price for this processor, hard drive, and memory!

I haven't had problems with it so far. Runs fast too