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Customer Ratings & Reviews

Your price for this item is $608.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1798 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,798 reviews
  • Rated 4 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what we need It has enough memory and the processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for basic functions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for basic needs. This is a repeat purchase as my previous computer had speaker issues after about 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s very lightweight and great for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value for the price. It works perfectly for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought the same computer that I purchased at a Best Buy in Burlington, NC.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It is so-so.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a newer computer to supplement my windows 7 desktop as more and more sites will no longer accept Win7. I am not impressed with Win 11. It is just too much stuff that is not necessary, much like Apple. The simplicity of Win 7 was perfect for me, as I am not a power user, just use it for browsing, email, access to certain accounts, etc. Slowly learning to accept its complexity and fluff, but that is not appreciated. As far as the computer is concerned, it is OK, but I hate touch pads, and and the pad (and screen) sensitivity is sometimes too much, and at other times too little. I may learn to like it at some point, but as of now my impression is it is just kind of OK. I am not going to say don't buy it, just be aware that it is not a great computer. Perhaps this is true of any laptop. I have always had desk-top machines, and they are what I like best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP at it's finest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all the applications have, all my games runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my other computer which was a Dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my everyday needs to do mostly business work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vslue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price - good setup for basic music and photos .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with HP laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been ordering these for our employees for some time now and have never had an issue. Best bang for your buck. We used to use Microsoft Surface laptops but for around half the price you can't beat HP in my opinion. Plus they have multiple USB ports which much more convenient than having to rely on USB hubs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gave them a hard time and they helped me flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. I have been buying HP laptops for more than 20 years. I am never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-15.6 Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP-15.6 Laptop is an excellent value at a fair price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is limited. it seems to die fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box laptop. I have purchased open boxes from Best Buy before and have never been disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my Needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs. Light weight and easy to transport . So far I am satisfied with the performance of my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer have had no issues. Only thing I wish I had checked before hand was keyboard back lighting. It does not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and 2nd HP laptop/computer I own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase choice. Clear and concise picture quick response.

    I would recommend this to a friend