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Customer Ratings & Reviews

Your price for this item is $608.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,798 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, straight to the point laptop. Not a big time user or gamer, just web surfing and email.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heating issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not good ,it’s over heated can’t use ,I want return the item but Bestbuy return policy nit allowed to return

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Aaa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No backlit keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No backlit keyboard as advertised, what a drag. Probably better return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but not battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is a great size and has the power I need to multitask. The battery life is not what I thought it would be. There is minimal time between needing to plug it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took no time at all to set up. The laptop is a good size and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great services and great product. I am very satisfied with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is too early to give a higher grade. I have had this laptop for less than a month. I have not utilized windows 11. I did have some issues in the beginning. They seem to be okay now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop for remote work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick loading times, perfectly suits my needs for working at home and on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate it for that service. I got from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operation does what I need it to do . Only regret is unlit key board but otherwise good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new laptop! It has more functionality than my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price/product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, really happy with the product, excellent condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this touch screen laptop. I love that the numbers are also on the side. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and real fast. Priced right too. Great customer service on this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top - Internet set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the suggestion to select this lap top and the help I received from the Total Membership staff to get me up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ibrahim K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is awesome from trusted Best Buy. It is fast processing and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual the buying process online was flawless. This computer was easy to set up & easy to use. This computer was perfect for my needs. Would recommend this to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing laptop. Good relation between price quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and pick up. Laptop is like new condition.

    I would recommend this to a friend