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Customer Ratings & Reviews

Your price for this item is $608.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1799 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,799 reviews
  • Rated 1 out of 5 stars

    Wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me a wrong device. Chat people lied to me

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    A good budget laptop that shows it is on a budget

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is certainly a lot to like about this HP laptop, but it is clearly a budget laptop that has some compromises. First the good. As stated in the description, this laptop is best suited for productivity applications and for that environment it excels. The Intel i7 processor, while not overly powerful, gets the job done quickly and efficiently at 5ghz speed, and the 16GB RAM means that apps and programs load quickly and can have multiple apps open at once. That's also good for some very basic gaming, although the graphics processor is pretty basic. The 1920x1080 screen is good, but not great. Detail is crisp, but the screen brightness, at only 300 nits, isn't great for very bright rooms or outside. 512GB storage capacity is the bare minimum these days. I do appreciate the fact that this laptop was made from recovered plastic that was recycled. This is also the reason for the gold rating of the EPEAT tool, which measure the environmental impact of the product. The keyboard is ok. It feels a bit "clickety clackity." Now for the bad, and for me these are deal breakers. HP really needs to get with the program and stop shipping laptops with a proprietary power supply tip and start using USB-C power supplies. Who wants to lug around a bulky charger when a simple USB-C charger (with enough watts) will do the job? The laptop does have one USB-C port, but it is not for charging, only for data. Second, battery life is pretty bad. With the screen at full brightness and streaming a 1080p youtube video, the laptop lasted approximately 4.5 hours before reaching 3% battery and shutting down. Of course that could be increased somewhat by lowering the screen brightness, but since the maximum brightness isn't all that bright it needs to stay at maximum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues with HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad laptop only one speaker works and the second one no sound

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    decent spec productivity laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i7 with a respectable 16 gb of RAM, which is important given the Iris Xe integrated graphics. Xe is much better than previous integrated graphics, but all integrated graphics processors borrow memory (hence the "integrated") unlike a dedicated GPU, so your RAM is your big limiting step. Ports: USB-A, USB-C, HDMI, and power jack This is my one and major gripe about this HP laptop. For a laptop with these specs on paper, 15.6" screen, i7 CPU, 16GB RAM, and 512 GB SSD - this is a slam dunk for a solid productivity laptop, especially with the full size HDMI port. But then, they made the USB-C data transfer only, meaning you can't charge the laptop via the USB-C. In 2025, this makes no sense to me, as every device manufacturer has been consolidating their ports. Touchscreen matters to some, not to me at all. The OCD in me cringes every time I think about tapping on my screen, and I would personally be wiping off the screen repetitively. But for creative types, or even for simple touch features akin to phones (zoom in/out), touchscreen is a nice quality of life upgrade from using the touchpad. Battery life is mid, lasting me only about 5 hours using light video play and mostly Word and Excel use unplugged. I get the form factor is slim, limiting the battery capacity, but again, no dedicated GPU so it was a bit disappointing to me. Overall thoughts: very solid specs for a productivity use laptop, and pleasant surprise that the Iris Xe graphics can handle most of my Steam library. Not being able to use my USB-C cable to charge this laptop and limit the amount of extra stuff I need to carry in my bag was disappointing but not a dealbreaker for me. Worth it for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decreased the product price its too bad for me very very bad

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Good Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small woodworking shop that I have a CNC and the laptop that I had for use in that finally gave up the ghost, it was about 7 years old and I really needed to update it because it was lacking in speed and memory. The only reason I didn’t is because the CNC creates so much dust and I hated the thought of putting a new laptop in that environment. So I had the chance to receive this HP 15” Full HD touch screen and it is a HUGE improvement. The first thing that I did was my son and I built a “compartment” that houses the laptop and shields it from the dust. I must say that the best feature that I love about this upgrade is the fact that HP is a great company, I have had several HP computers in the past and I am well pleased w/ them as a company. But having the use of the touchscreen sure makes it easier when programming/inputing files to the CNC, and especially when it comes time to change the bits. It used to take a while on my old laptop, now I am done in minutes. I love the size and the weight of this HP laptop, and the graphics are phenomenal for what I need. The initial setup was simple, I made sure it was fully charged and after an update I was able to connect to our home wi-fi w/ out any issues. The software that I use to run the CNC took a little longer, but I think that was my fault, as my CNC machine is about 50 yds away from my home and I would have been better suited to install everything prior to putting this into the case we made for it. I have used it for 3 jobs, and they all went smoothly. I like this HP product and would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for work. It's fast but a little bare bones. It does not have a very long lived battery, but is light and charges quickly. BestBuy was great to work with. The computer went on sale the day after I bought it and BestBuy refunded the difference. It is much nicer buying locally than through a fly by night vendor on Amazon. The extra $20 at BestBuy is well worth the money.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A Great Office Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are familiar with HP products, the design and styling of this will feel right at home. It has a sleek professional design, fitting in well in any office setting. I also very much prefer the curved edges, I have another laptop that has 90° edges, and from a tactile perspective I am just not a fan. I feel the rounded edges are more elegant and professional. The shell is also nice because it's not as much of a fingerprint magnet as some of my other devices. It has two full size USB ports, which is so nice to have, as well as an HDMI port, a USBC Port, and a headphone jack. The webcam provides an excellent image, and can also be closed when not in use, which is great to have built in. As for performance, there are two elements to this. As far as being a good workhorse, this computer is great. Plenty of ram, and an i7 processor. By today's standards, the hard drive is getting to be a bit small, but it is half of a terabyte. Unless you are doing super high-end video editing or rendering, this can handle just about anything you throw at it. The flip side of performance on this, though, is that it's not a very portable machine in that I'm only getting 3 to 4 hours out of it with high usage. I am often on the go, and I need a system that can go all day with me, and this, unfortunately, is not that laptop. Laptop. However, again, it's great if it's mostly going to be plugged in.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent mid tier basic laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15-fd0127dx is an excellent laptop for your basic PC needs. The price is great for what you get. The device itself is very solid yet light and well made. I love the look, feel and finish. It also has all the ports most people need. 1 HDMI, 1 USB C 3.0, and 2 USB A 3.0, and 3.5 headphone, and mic input. The screen is an FHD full touch 15.6” IPS display with very nice graphics. Although not OLED it still looks great. The i7 processor is plenty fast, and combined with the 16gb of ram and 512gb SSD everything boots up very quick and runs with no lag at all. Able to open and run multiple tabs with no issues. It also has Microsoft Co-pilot AI as an assistant. Im still getting use to everything AI has to offer and so far I am very impressed. Looking forward to learning more and more of what it can do. Another nice feature it has is fast charging. It claims it can charge from 0-50% in 45 minutes, but I havent had to test that yet because the battery life lasts a solid day of moderate use. I do plan on upgrading the SSD to 1TB eventually. But for now the 512gb is enough. I am very happy with this laptop. It does all the basic stuff I need from a PC and does it well. If you are looking for a mid tier laptop this is a great choice.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    It will get the job done

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop gets the job done but not in any style. 16gb of ram, an i7, and 512GB hard drive means that most people that aren’t heavy gamers or 3d modelers will have a smooth experience. Integrated graphics means that games like Fortnite and other light games will run on here just fine, but if you want any more intensive games this isn’t the one for you. Now for someone like my kid that thinks Fortnite is the best game in the world; it has a full keyboard including a number pad, and good enough specs that I don’t have to worry about any school application he might need. This could be perfect for a student like that… besides the inability to write on the screen. It is a touch screen but doesn’t support pen input and it doesn’t fold all the way over, it is very much a laptop. So, if you are one to take notes on your laptop that involve handwriting this isn’t the laptop for you either. But if you type your notes this would be absolutely fine. The build quality leaves a bit to be desired. The description is that it comes from recycled plastic, and it feels plastic. It is decently light for it’s size which is nice, but it doesn’t feel solid, the outside easily compresses to the touch, much more than I would prefer. The keyboard feels mushy compared to other keyboards I’ve used. It does work and it’s not the worst, but it is far from the best. The ports selection is okay, it has HDMI, 2 USB As, and a single USB C. I wish it had a USB C on both sides like the USB A and I wish the USB C was capable of charging the laptop. It uses a proprietary charger, which can be nice, but I really like it when it can charge via the USB C ports as well, as USB C is much more universal. This one you must make sure you never forget your laptop charger. The screen is 1080p and decently bright, not amazing or anything to write home about but it gets the job done. Overall, I wouldn’t be afraid of this laptop if it fits the requirements you need spec wise, but I wouldn’t go out of my way to point anyone towards this laptop. It will get the job done. Pros: Specs are good (i7, 16GB ram, 512GB Hard drive) Smooth user experience Large screen Touch screen Full keyboard with number pad Cons: Keyboard is mushy for typing No USB C charging No pen support Outside shell isn’t as stiff as I’d prefer it to be.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Covers the basics, but not much else

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system does well for my daughter's schoolwork and general usage. Past that, I'm not sure where I would place it in recommendations. While it does have some decent specifications, it falls short in other areas for a system at this price point. The screen is indeed great looking with very responsive touch sensitivity with little to no lag. Videos pop in color and the framerates are smooth if using for cloud gaming. Speakers are good enough if at home with minimal noise, but past that, mid-level sound with average performance at best. I will note that voices do ring fairly clear. Those frequencies get a nod. Battery life is slightly below average. On a full charge, with basic, non-demanding usage, I'm getting 3-4.5 hours before needing to charge, and that is on the balanced setting. With anything labor intensive, I'd be pushing 3. While the screen is beautiful, I see no other reason to have such limited power. Regardless of battery, the performance lives up to the i7. Thus far, I haven't had any slowdowns or crashes and the tasks I have applied have been uninterrupted. Alos the heat dissipation hasn't been an issue. While using in my lap, the comfort level hasn't been an issue. No backlit keys. Minor, but a sore spot for my taste on any machine above $500. Camera is no frills. Top resolution for video is 720P, and still photos is under 1MP. Works for basic calls, but don't look to do any optimized streaming. The build of the machine is a mixed bag. The keys have a great tactile sound and feel. Very springy with a satisfying click on each tap, yet the machine itself feels as though one slip, and it's falling apart. The shelled plastic does not feel very sturdy, and I would caution using this as a "run-and-gun" laptop as I wouldn't trust the durability. This leads me to my ultimate issue, and where I would have trouble recommending to anyone with my stature. When using the laptop in my lap, there arises an issue where if I rest my wrist on the "wrist rest" area, the pressure causes the bottom of the laptop to compress, and the trackpad will stop clicking. At first, I just thought the machine only supported gestures tapping, but once my daughter and wife used, the ma chine, I realized it was directly correlated to my wrist pressure. It is sporadic depending on wrist angle, but very frustrating when trying to navigate swiftly, thus limiting the full useability of the machine. For that, I dropped a star and would only recommend on a specific basis. In summary, it is a basic machine that I would only recommend to very casual users who happen to exert light pressure on the wrist rest. Very specific, but that's what it is.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good overall

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop offers a good overall experience but nothing that really stands out. The one thing about this laptop which is either good or bad depending on how you look at it, is what it’s made of. The body of it is made of plastic, specifically what HP says is ocean bound and post consumer plastic. I’m all for making things of recycled plastic and am definitely all for cleaning up the ocean, it’s just the plastic doesn’t feel all that durable . I guess I’m just so use to aluminum laptops, I just wish the plastic was a little more dense to add a more rigid feeling like aluminum. Spec wise the laptop will definitely make most people happy especially if you’re using this as a consumption device or as a work computer. The core i7 processor along with 16gb of ram handled all of my needs. WiFi 6 and Bluetooth 5.3 gives you a fast and reliable connection, that allows you to move around without having to worry about losing connection so easily to your router and devices. You get a front facing camera with a physical privacy filter which is nice. The biggest hardware drawback is that it has no backlit keyboard, this to me is a head scratcher at this price. With this HP you get a laptop that is more environmentally friendly with good specs but with some hardware compromises.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Great Performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Laptop has great performance, and can easily handle any basic multi-tasking, or work/school related tasks. I have no issue running multiple spreadsheets, browser tabs, and productivity apps at the same time. The laptop is light and quiet, and the screen is good for the price range. The sound quality is decent, and enjoying movies or videos on this laptop is a good experience. The build quality is overall ok, but lacking at the price point in my opinion. When typing on the keyboard there is a large amount of flex, and the keys have a very interesting tactile feel but are somehow still very slippery. When typing there is a large amount of flex on the casing which hampers the typing experience, and when using the touchpad it is much worse and actually makes using the touchpad a pretty bad user experience. The battery life is great, especially for such a light laptop. I was able to watch several movies on a single charge, so this would be very sufficient for a cross country flight. Overall this laptop performs very well, keyboard and touchpad are the downsides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SharonE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop. It was recommended by my nephew for school. It is very light weight which I like. Quise was very informative about the laptops features . He was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit holds it dooooown. No complaints here. Great open box deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this computer. I have been using it for a couple of weeks and have not had a single problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my laptop that just broke down. I am a fan of HP laptops anytime. The set up was seamless, got it set up using my old laptop and all my docs were downloaded fast. The speed is amazing and I love the user friendly touchscreen. You can’t go wrong with HP laptop.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight, next level school, design, business

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop has an overall nice user value to its quality and appearance. This has a spacious sized SSD while having a nice amount of RAM to support the WinOS and multiple application use. Setup is a breeze from out of the box to getting up and running with initial setup of the machine and signing into your Microsoft account. Like any new machine, there are initial updates that must be done to bring the machine fully current from OS updates, HP, and MS Office as a preinstalled application set on the system. The system is very responsive and show no signs of lag under heavy use and connects easily to an external display as an add-on or primary. The laptop overall stays fairly cool and does warm up a bit under heavy use. This is expected with how light and thin the machine is. Overall, the machine would be a good investment for those looking for something to use every day for school, design, business use, and normal use. You can accomplish some light gaming on this system also, for those that like to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop and Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It's perfect for everything I need to do on a computer. The salesperson, Jesse, was so awesome! He was very friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop purchase, but it has been making everything so easy to work on. The battery life however is a little short but enough to get by and get the work that I need done.

    I would recommend this to a friend