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Customer Ratings & Reviews

Your price for this item is $608.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1792 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,789 reviews
  • Rated 5 out of 5 stars

    New HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Crisp color. Larger keys than my old one. Fast processing. Really light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-15.6 touch screen laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't aware of the touch screen when I bought it, takes some getting use to for me. But not for my boy friend. works great, easy to use. Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a month and I'm very satisfied. I'll highlight the speed as a strong point. There are some points that I expected more, but for the price and the way I use it, it meets my needs: Battery life leaves something to be desired. Another point is that, out of nowhere, the Bluetooth mouse or mouse stops working. The pointer follows the commands, but when I click to select it, it doesn't obey, making it necessary to restart the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Laptop,! According to my requirements ! Very good display and speed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop love the easy set up screen and keyboard exactly what my granddaughter needed for college speed and battery life excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice lightweight laptop with a screen that is a little over 15 inches. The battery lasts more then two days. This is the Best Buy that I have had so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen on this laptop and that it is touch screen. The speed on this is for downloads is much faster than my old laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is nice, fast for what I need it for. The specs have a discrepancy in the listing that state there is a backlit keyboard — there is not. Outside of that — it does what it needs to. Very lightweight. Runs hot when it’s busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, and stylish! The i7 processor with 16GB RAM handles multitasking with ease, and the 512GB SSD keeps everything quick. The 15.6" Full HD touch screen is clear and responsive, and the silver design looks great. Perfect for work, school, or streaming. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP for domestic use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer has a great price and, after testing it extensively, I can say that it was an excellent choice. It has great performance, the battery is acceptable, the screen is of good quality, and it is very comfortable to use daily. I compared it with other models and did some performance tests, and the results were very positive. In addition, the reviews from other users confirm my experience. In the end, I was very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far it is OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast, it is not used for gaming so I can't attest to that but for normal web surfing and a few other things it works. While I hate win11 there is no longer a choice since microsoft decided we all need to upgrade. This replaces and old laptop that had gotten so slow it wasn't even usable. The battery doesn't last long though, seems none of companies live up to their claims when it come to battery life. Overall it seems to be a decent computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my mother's desktop and old laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From being lightweight, large display and ample storage to the fast Core i7 / 16GB RAM my mother is now breezing through web pages that once took her far longer than they should have! The only thing missing is a backlit keyboard - and although it may not matter for her key use times, it would have been a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great even though I would like the option to connect it to ethernet, which it doesn't have. It has been able to do all the tasks I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente. Fast and light weight. Recommended to work or personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, lightweight and easy to use. Does everything i need it to do. Great pricing on it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had received a new HP from my daughter and grandson in February, but it was a basic model, very slow and lacking features I wanted or needed. Because of some visual impairment, I have a lot of trouble seeing where my cursor is when using a mouse, so I really needed a touchscreen, which this affordable model has. It's also got a good size (15.6") screen, which is great, and decent graphics. The other feature I really needed was a separate numeric keyboard, which makes my life much easier with this model. Although I primarily use my laptop for financial recording, browsing, shopping, and email, I do use it a lot, and this model has everything I wanted or needed. The only negative to me is that battery life seems pretty short. Perhaps best of all, I got this during the back to school sale and saved $250 off the normal price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop - such an improvement over previous one. The one complaint - and it's my fault for not noticing in details is no backlit keyboard (and I will certainly survive without it). Otherwise great size, weight, battery life, speed, storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc for the price, lightweight but still large enough for everything I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for what I use it for ( emails, internet, Word, Excel) Easy to use, fast, clear screen & perfect size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop I wish the keyboard was backlit but otherwise great! Absolutely love the touchscreen feature makes it so easy to use with my mouse and it’s quick on processing stuff.

    I would recommend this to a friend