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Customer Ratings & Reviews

Your price for this item is $589.79
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,692 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the work I do. Has enough speed to keep up with inventory work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Screen is a nice size, not too big, not too small. I only do word processing so I can't comment to graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my new computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my new computer. It does not take forever to warm up or close down. The size is perfect for me also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old school laptop went out during midterms. Bought this one to replace the old one, and I love it. It was easy to set up.And works well with my data analysis class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything the salesman said it would be. I would recommend it for anyone but find it very easy for someone my age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Laptop Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. Purchase was very easy. Everything was accomplished on-line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed! Fast and efficient. Great for school work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this since April but have noticed a minor issue of needing to reboot after starting it because it doesn’t always open right up to Google. Other than that, it does its job and I’m happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch Screen Lap Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Large viewing screen. Easy set up. Love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to upgrade to Windows 11. It replaced the HP that was 6 years old with Windows 10. If the new one works as well as the old one as it has so far, we will be happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not a gamer or use it for business it's perfect for the things I do such as emails and searching the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is working well for me and what I need it for. With it being newer, it holds a charge well, it's big enough but not too big or heavy, and I really like that it has a number pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very satisfied with purchase & the reps knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop and outstanding service with Best Buy getting ready to Buy another one for Home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fast, does have a learning curve with Windows 11, PC is light, buttons soft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP intel 7 15.6"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly for a good price. Highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughtwr had to have a computer immediately when hers broke at school. She loves this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well satisfied, Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use! Just the right size, just the right price, plenty of power to get the job done. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product is great, geek squad, not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my needs and I love the support that comes with the product. Next time I'll use HP services to setup and move from old laptop. Much easier and cheaper that geek squad (which did not meet my expectations).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a gamer but this computer is lightweight and works fast. I recommend this product.

    I would recommend this to a friend
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