Customer Ratings & Reviews

While some games play at lower resolutions, it allows me to enjoy others withiut needing a computer hundreds or thousands of dollars more expensive. Daily tasks and school activities are better yet.

The laptop works well, as expected. The difference was Zach who took the time to listen to what we were looking for and recommended the right machine. We have the Total Care service, and it was great, more than justifying price differential that MIGHT have existed. Friendly, helpful, and knowledgeable people.

Great assistance in finding the best laptop for what I needed. This laptop has gone beyond my expectations. It was budget friendly and came with many extras that I didn’t know I needed.

This is my second purchase of the same laptop. I love the first one so much, I bought it again. Best brand I’ve ever owned.

The screen size is nice and the picture is crystal clear while streaming.

I love my laptop, the speed, and the storage. The customer service rep, Angel was very knowledgeable about this item and I will be back in near future

This computer replaces an HP computer I bought at Best Buy when I retired in December 2014. This new one starts up in less than 10 seconds and is so much faster than my old one. So far it’s worked flawlessly. Battery recharge is very fast (about an hour). This has been an excellent purchase.

My wife and I we been buying HP laptops for many years at Best Buy the reason we pick Best Buy they always have the best prices in town and the best thing about Best Buy they take are of the customers the right way we never had any problems…thank you Best Buy!

This computer is perfect for my 86 year old mother. Just the right amount of hard drive storage and nice display. Also light weight and easy to open and close.

good quality product at a fair price, fast processor

Very solid laptop works and performs just as advertised

The Best Buy employee was very knowledgeable when there to buy a certain computer came out with what I actually needed. The computer has been doing what I needed to do. I did a great purchase. I’m very happy for a great price.

Excellent computer very practical and comfortable to take everywhere, my daughter works very well for her university.

I purchased this laptop for my son who is in high school. It has excellent speed and the touch screen makes it for easy for him to use.

My computer was 10 years old and could not be updated to Windows 11. So that being said, the performance and apps to this new laptop are just amazing. I have nothing to compare it to but I have had a HP laptop and printer before and never had problems with them. I am totally pleased with this purchase.

Excellent product. I am going to buy another one to gift to my friend.

It’s great. Geek squad helped set it up. Works great!

The computer is really good the speed the battery lastes long

Bought this as a replacement for my wife’s old laptop and she loves it, got it on sale and a reasonable price minus all the add on’s

Great product no issues what so ever exactly what i needed for my job