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Customer Ratings & Reviews

Your price for this item is $589.79
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,692 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for simple use. Great visuals and overall performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop completely meets my needs, which are minimal. Very easy for a novice to set it up, and get all the software loaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP BOSS MACHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I really like the design and the price. Great display and over all functionalities. Color is solid. I really like the durability of the charger and it also has a number of additional ports which is always nice if you are using the laptop for business purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP, bought for my relative and she is using and loving it too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    15.6 hp laptop windows 11 core i7-1355U

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the laptop that l bought but it seems like the battery power quickly runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop For Your $$$

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THIS LAPTOP!! The quality and clarity on screen is fantastic! The color pops too!! The keyboard flows nicely. Everything about this laptop is stellar! It is lightweight, easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, I use this for my daily work and home use. It is great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best possible solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best possible. We have 4 guys that needed computers in our company. Our IT guy recommended 3 possibilities. I love HP and have had a great computer that has lasted 10 yrs. So for me this was my choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery overheating and 3 times exchange.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if Bestbuy sells refurbished product as new or what? I have bought a laptop and it was having a overheating problem so exchange it within a day. New exchange laptop also having same battery overheating issue and have to return within 10 days. They are going to ship me laptop for the 3rd time. Let's hope they aren't sending me refurbished product for new laptop price. I can understand it happening once, but if the laptop has issues three times, it means it's not a good one. Good part about this laptop is high performance and I was able to buy at discount price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best/HP….Great Combo!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff was helpful from purchase to set up. They transferred all my date that I wanted transferred to new PC. Easy to use and well made. Keyboard is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great! It’s perfect for the simplest of all tasks! Would highly recommend for its value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY old laptop was no longer supported by microsoft, so I had to upgrade. the team at best buy did a good job of listenting to my needs and not over saleing me something I didn't need. The new H.P. does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen is clutch. works really well for call center job i just got. hooked right up to my already purchased HP docking station and dell monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to finally have a new laptop again and so happy with this purchase and how easy the computer is to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new business laptop. Even though we normally use a docking station, when just using the laptop as a stand alone, the screen is large enough to have multiple windows open at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop for the price point.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs smoothly. It is a great laptop at the price point. You can multitask and enjoy content, gaming, and do office work at the same time. A great value and fast RAM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this computer as a gift and am very happy with it. It is very easy to use and find more features all the time. The touchscreen is great and it is very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP has Improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to not purchase HP because they would always break down so quickly after purchase, however, I purchased an HP a few years ago, and operating system is still solid, but the hardware is slowly chipping away. I decided for the price this would be a good purchase, and it is a much better built hardware, but the operating system does not seem to be as good. Ce Es La Vie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good for work as speed and ram are good and most importantly i love the touch screen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a old model of the same. This one its 1000 times faster and stable. For all my school work!!!! I purchased on black Friday and the price was amazing!!!!!

    I would recommend this to a friend
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