Customer Ratings & Reviews

Great laptop for simple use. Great visuals and overall performance.

This laptop completely meets my needs, which are minimal. Very easy for a novice to set it up, and get all the software loaded.

This is a great laptop. I really like the design and the price. Great display and over all functionalities. Color is solid. I really like the durability of the charger and it also has a number of additional ports which is always nice if you are using the laptop for business purposes.

Love this HP, bought for my relative and she is using and loving it too

I liked the laptop that l bought but it seems like the battery power quickly runs out

WE LOVE THIS LAPTOP!! The quality and clarity on screen is fantastic! The color pops too!! The keyboard flows nicely. Everything about this laptop is stellar! It is lightweight, easy to handle.

Great computer, I use this for my daily work and home use. It is great for the price.

This was the best possible. We have 4 guys that needed computers in our company. Our IT guy recommended 3 possibilities. I love HP and have had a great computer that has lasted 10 yrs. So for me this was my choice.

Not sure if Bestbuy sells refurbished product as new or what? I have bought a laptop and it was having a overheating problem so exchange it within a day. New exchange laptop also having same battery overheating issue and have to return within 10 days. They are going to ship me laptop for the 3rd time. Let's hope they aren't sending me refurbished product for new laptop price. I can understand it happening once, but if the laptop has issues three times, it means it's not a good one. Good part about this laptop is high performance and I was able to buy at discount price.

Best Buy staff was helpful from purchase to set up. They transferred all my date that I wanted transferred to new PC. Easy to use and well made. Keyboard is excellent.

The laptop works great! It’s perfect for the simplest of all tasks! Would highly recommend for its value.

MY old laptop was no longer supported by microsoft, so I had to upgrade. the team at best buy did a good job of listenting to my needs and not over saleing me something I didn't need. The new H.P. does everything I need.

touch screen is clutch. works really well for call center job i just got. hooked right up to my already purchased HP docking station and dell monitors

So happy to finally have a new laptop again and so happy with this purchase and how easy the computer is to navigate

Great new business laptop. Even though we normally use a docking station, when just using the laptop as a stand alone, the screen is large enough to have multiple windows open at the same time.

The laptop runs smoothly. It is a great laptop at the price point. You can multitask and enjoy content, gaming, and do office work at the same time. A great value and fast RAM.

I received this computer as a gift and am very happy with it. It is very easy to use and find more features all the time. The touchscreen is great and it is very fast.

I used to not purchase HP because they would always break down so quickly after purchase, however, I purchased an HP a few years ago, and operating system is still solid, but the hardware is slowly chipping away. I decided for the price this would be a good purchase, and it is a much better built hardware, but the operating system does not seem to be as good. Ce Es La Vie.

its good for work as speed and ram are good and most importantly i love the touch screen .

I had a old model of the same. This one its 1000 times faster and stable. For all my school work!!!! I purchased on black Friday and the price was amazing!!!!!