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Customer Ratings & Reviews

Your price for this item is $652.79
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1703 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,703 reviews
  • Rated 4 out of 5 stars

    Just Getting Started

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Right now, we're still adjusting certain settings. The screen resolution / picture is great. The keyboard is easy to navigate; less chance of making typos (hard to explain). Can't wait to access it fully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for affordable price. Great for office work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huggie’s HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast, well made and easy to operate. I like the charging cord much better than the C charger end charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesman was very knowledgeable and helpful. there was a reasonable sale on the computer and it seems to work ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for business use. We have purchased several and the employees love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop from Staples

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the experience- clear 17' screen, easy navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is working well for me, no problems, like keyboard

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It is so-so.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a newer computer to supplement my windows 7 desktop as more and more sites will no longer accept Win7. I am not impressed with Win 11. It is just too much stuff that is not necessary, much like Apple. The simplicity of Win 7 was perfect for me, as I am not a power user, just use it for browsing, email, access to certain accounts, etc. Slowly learning to accept its complexity and fluff, but that is not appreciated. As far as the computer is concerned, it is OK, but I hate touch pads, and and the pad (and screen) sensitivity is sometimes too much, and at other times too little. I may learn to like it at some point, but as of now my impression is it is just kind of OK. I am not going to say don't buy it, just be aware that it is not a great computer. Perhaps this is true of any laptop. I have always had desk-top machines, and they are what I like best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop....one of the BEST I've ever purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my HP laptop, its everything I expected and needed. The purchase and pickup process was fast and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good value for money. A product with very good features and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ta laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast and works great with photoshop and autocad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service at Best Buy. The sales person was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop i7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend and he likes it too much. It’s a touch screen with 15.4” screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets my needs perfectly. It is fast and was set up by the Geek Squad,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife's Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ibought this computer for my wife in an emergency situation and over all it pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a reliable product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop that should meet my demands. I have had a similar one in the past but with 8GB Memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast access to internet, light weight, easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well gets very hot and loud. Otherwise the computer is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s very lightweight and great for traveling.

    I would recommend this to a friend
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