Customer Ratings & Reviews

Great laptop. My last laptop was almost a decade old. Great upgrade. Very user friendly

If you need a laptop that can handle college level tasks and maybe a little extra, this is your laptop. Battery life is not good, but it can last at least 6 hours which is plenty for classes.

Our salesperson was very knowledgeable and helpful with the products, his name was Tommy. He was the reason we returned to best buys and that location to make our purchase. We appreciated the time and patience he provided! We were happy with our purchase but not happy with the setup of the computer, we had to go to another store to have that done. I think Best buys needs to relook at that process, if techs aren’t available to complete the setup for a customer then the sale shouldn’t occur or they should be willing to hold the item and not require the customer to do the work of returning to a store for the completion of setup! Now were having softwsre issues, so not sure if everything was done correctly? And you cant call the store direct, that’s ridiculous! 4 stars due to salesperson but best buys needs to improve on service after purchases!

I'm enjoying my new laptop. Its easy to use and I like the looks of it.

After my old laptop gave out after 6 years, this one has been a fantastic upgrade. Fast, reliable, and handles all my daily tasks with ease. Very happy with the performance so far!

I'm very satisfied with my new HP PC. From the very first start-up, it has proven to be fast, efficient, and reliable. The build quality is excellent, and the modern design gives it a professional look. Perfect for both work and entertainment. A great investment.

This is my second purchase of the same laptop. I love the first one so much, I bought it again. Best brand I’ve ever owned.

great product enjoying it very much as the first computer I ever bought at75 years old

Nice. Just get some taking use to. love the touchscreen. Quick and efficient.

I purchased this laptop for my son who is in high school. It has excellent speed and the touch screen makes it for easy for him to use.

Very nice! I love the performance and price I got it for

Great laptop. Love the calculator keyboard on the side.

Employee was super helpful in helping me find the right laptop for my business needs. Didn’t just try to tell me the most expensive one, taught me about computers and what is important to have to match your needs. A laptop has been amazing and easily fulfilled all my needs to run my business.

Bought this as a replacement for my wife’s old laptop and she loves it, got it on sale and a reasonable price minus all the add on’s

I purchased this laptop from Best Buy, and I'm very pleased with my experience they help me choose a laptop for the type of work . The performance of this laptop is Great

Excellent computer very practical and comfortable to take everywhere, my daughter works very well for her university.

This is exactly what my wife was looking for and at the lower price was exactly what we could afford. The only thing that would have made it perfect was the delivery. It said next day delivery and it didn't come on time...so instead of arriving when my wife wasn't home so I could surprise her, it arrived when I wasn't home...so she found out before Christmas.

This laptop is a great value for the money. Looks good and performs well.

Vensin was very helpful and knowledgeable of the laptops. He made a normally frightening experience and very good experience. I literally hate purchasing computer equipment, because it can be overwhelming. Vensin's patients and knowledge made this a nice purchase. Purchased for a Christmas gift..

I love my new laptop. I now have Windows 11 and I can’t believe all the new features I have on it. I now have CoPilot which allows me to get the right information quickly.