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Customer Ratings & Reviews

$599.99
Save $200
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1864 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,864 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for business, really fast. Gave my old one to my sister and she loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, touch screen was very nice and I don’t need a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP 15.6 Touch-Screen Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Lots of storage. Light-weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent and Sales team are doing great service. Really Appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The design is superb, the laptop is very fast and it helps me a lot with my work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop, it has everything I was looking in a laptop, only thing the battery life is not very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaden knew his products and was great service. Love my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen and lighted keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop with lots of ram, storage and most of all speed. Touch screen with lighted keyboard is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love that it has a touch screen as well. No problems with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOD PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product meets the needs I had and gives me more than expected I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable prices & good performance suitable for school & work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family restrictions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product but can't delete the family restrictions on my child account

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value. Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is exactly what my granddaughter needs for college. It arrived promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Representative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my sales representative! She was knowledgeable! Very helpful in getting me my laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with new laptop. Must faster than old laptop that was 14 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Satisfied Lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop!! It's quick and easy to operate!!! Thank You Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is better upgrade than the older version and is great for streaming movies and playing games my son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a decent laptop. Performance is good enough for home activities. Coming from a Lenovo Thinkpad, touchpad here is a total downgrade. It reaches expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MyNewLapTop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I still have not learn all of the things it can do but I am eager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for regular personal use and Office use as well.

    I would recommend this to a friend
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