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Customer reviews

Rating 4.6 out of 5 stars with 880 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 880 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Hp Labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hp is excellent best one purchase very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome product go for its. Performance is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Amazing space and a lot faster than my old model! Absolutely love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets most of my needs. I have been an Apple user for many years. My Apple password was hacked and so was my MacBookPro less than one year old. Even with proof of purchase from Best Buy the hackers did something that Apple would not restore my computer, so I refused to buy another Apple product. This has features that my Apple laptop doesn’t have. It’s taken some getting use to, but great computer for price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't Hesitate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent! This was an upgrade from a lower grade HP and it has made my life so much easier. I have two remote jobs so multitasking is very important to me. It is very fast and the cost makes it even more worth it. My brother purchased before me and recommended it to me.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nice bang for the buck....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike many, the memory in this laptop can be upgraded as not soldered, thus can be raised to 32gb. I am also able to run 2 additional screens (USB 3 adapter & HDMI). The USB-C is dissappointing because it won't do video or networking but you can use the USB 3.0. I am pleased overall for the price vs performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for I use it for (office, light photoshop).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. The display screen is great. Touch screen works really well. Laptop is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Fast processor. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolutely best laptop I love it!!!… sleek designs light weight!! I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent screen size, average performance. Good for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work. Its perfect for my needs, runs quickly and stores my numerous work files. Best Buy’s geek squad was amazing. Not only were they parient with me but were able to transfer all of my documents, pictures and files from my dead laptop to my new HP. Overall, I love my new laptop, its perfect for me. I had a great experience with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It has good storage and even better performance but the battery could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 15" Touchscreen Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. No issues. HP is a great product. Will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great purchase. Screen size is adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get started, fast, light and easy to transport

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, versatile, affordable and worth the money. I use it for basic tasks such a Google apps, online shopping and watching videos. The battery life is about an 2 hours which is unfortunate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Keyboard illumination

    Rated 4 out of 5 stars

    HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Perfect size. Wish it had a backlit keyboard. Very crisp nice display.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ThanksAngusinMissoula

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this laptop, I feel "what!" badly for taking so long to make this purchase, as my old HP was way outdated. This HP has an awesome keyboard and the ease of use is fabulous as well as the Touch Screen feature. Thanks for making things easier to navigate through as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop & Excellent Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP laptop from Best Buy, and I’m very happy with my purchase. The laptop works great—it’s fast, reliable, and perfect for my needs. The Best Buy team was extremely helpful in guiding me to the right device, and their service was excellent. Overall, a great experience! Highly recommend both the laptop and Best Buy.

    I would recommend this to a friend