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Customer reviews

Rating 4.6 out of 5 stars with 881 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 881 reviews
  • Rated 5 out of 5 stars

    More than what we paid for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was more than we needed but the sale that was going on made it worth the price e paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best! You must get it!! Best buy again showing they have the best products in the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a simple laptop to get tasks done. Nothing particularly fancy but great functionality. This laptop is a great product for school and work related needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for S-Mode...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has specs that are a good bang for the buck, but I cannot stand Microsoft's reasoning for Windows S-Mode. It's the worst! I know how to get rid of it easily, but I feel bad for anybody that doesn't know how to and gets stuck using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. The graphics are phenomenal! The Windows 11 is taking a bit of getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP laptops and will continue to order them and use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop for college

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for college daughter's junior year. Way better than the Dell that broke down under a year. Touchscreen was better and more adaptive than the pricier Dell also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good quality very nice. good for any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeeter's LapTop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new HP Laptop. Should have spent a little more on a bigger HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing various similar machines I’m glad I purchased this because it has been very good for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother is able to navigate with little help she happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but I can't access the Word, Excel and other programs if I don't pay the membership :(

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop - Perfect for the value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Dell purchaser. This HP laptop has caused me to change brands. Perfect for the value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted my brother a laptop, and he was thrilled with its quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally good. However, with a new Intel 7 and 16 by 512 I expected a much faster laptop! Plus, adding Updates takes “forever!””.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I was looking for to use in our business. Shipping was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Can't beat the price! Love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service at Best Buy. When I needed to exchange based on buying the same twice I had no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal through deal of the day and still enjoying great device with great price yay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is excellent every time I visit and that is frequently staff is always friendly and knowledgeable

    I would recommend this to a friend