Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 885 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 885 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lightweight 15.6” laptop with all the top components, sharp display, and long battery life. Plus a great sale price. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works fine. It holds battery charge well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Hp Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old HP laptop. New one is much faster and better battery life and has Windows 11 unlike my last HP that was running on Windows 10 so no need to upgrade IOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Ryzen 16 GB

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve had yet, I had no problem at all, space was enough, sleek design. The keys were smaller so once you got used to it, it’s was normal!! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Top notch PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer and a great price! Touch screen display is a must have! Slim design and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great laptop at great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible performance and nice features at a great price. 10 core processor and 16GB RAM is a huge step up from my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Laptop ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is one of the best laptop I have purchased. The design is sleek and performance is awesome. Would highly recommend to other buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiance in college, works great for her needs. A decent processor and plenty of RAM for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new HP laptop! Fast performance, clear display, solid build, and excellent battery life. Perfect for work and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does not come with a WiFi internally, you can get a WiFi adapter for under $20 and it works wonders. It is fast and for the price. It is an excellent deal.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 5 out of 5 stars

    Does what I need it to!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it lives up to heavy needs, but I am a writer and student and it fits the bill. It has been wonderful! Only downside is the lack of a backlit keyboard, but I knew that when I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I share this device and we have no issues at all wit. No lagging, great graphics, just a functional laptop with cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeded my Expectations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeded my expectations. I am using my laptop for physician assistant school and frequently have to stream lectures or use apps with pretty heavy load. I’ve never had an issue with apps closing out or running super slowly. My exam software always run smoothly, whereas they would lag or shut down on my MacBook Air. Do not hesitate to buy this! The touchscreen feature was a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Purchased for a front desk laptop for my business. It's a great little upgrade. It launches quickly, which was my biggest need, and is able to switch between programs easily without lag at this point. I think this would be a great laptop for anyone needing a simple school/work computer. I purchased this laptop and one other of a different brand on the same day. The other laptop is actually getting returned for some technical glitches, but the HP is great and going strong! I'm really happy with my decision to buy this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect for both work and play!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a powerful and versatile machine, i am happy with the performance. The vibrant touch-screen display makes navigation a breeze, and the overall design is sleek and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i went looking for a laptop i thought that i could get away with just purchasing a chromebook. But when i went into the store and was welcomeed by a knowledgeable associate and he was able to explain the difference and what i should be looking for in a laptop he really made the process easier.This laptop has all the functions i need its quick and the images look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Pleased with my purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size. Happy it has a key pad. Plenty of storage and memory. Geek Squad was great with the set-up. Overall good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP TOUCH SCREEN LAPTOP

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his laptop, he uses it for all his college needs, very good laptop. very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop for students and work use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop exceeded our expectations and honestly its light, beautiful and fast. It was a gift for our sister in law that needed an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Much faster than his old HP. Pretty easy data dump from old to new, just remember to restart computer after the initial backup!

    I would recommend this to a friend
Sponsored