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Customer Ratings & Reviews

Your price for this item is $519.99
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the laptop's overall and processor performance, portability, touchscreen, weight, screen size, and RAM. However, customers are negative about the battery life, overheating, and port selection. Overall, customers seem to appreciate the mix of power and features offered by this laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,133 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop hp is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, i like touchscreen and 16gb ram and size also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My HP Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase! I got a good deal on a trade-in and the PC itself was on sale. I've always like HP laptops and this one is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, it is fast, great battery life, clear display. Loving my new laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product in terms of price and quality. It's fast, has a long-lasting battery, and charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great but no back lit keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer but do have 1 gripe with BB specs they listed. This computer DOES NOT have a backlit keyboard which is one of the features I was looking for. Purchasing was very easy. Less than 15 minutes out the door. With the backups I had with MS, pulling previous computer info over was very easy. There are quite a few updates on initial startup, but that was expected. So far very much like and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I recommend it, it met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for school work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for school work and it works perfectly. Overall just a good laptop to own in general

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth life with smooth laptop from books run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a best experience using this laptop owned by books run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very fast and the touch screen is a plus, screen is very vibrant and clear,has plenty storage and battery life is excellent,for me to work from home,very nice and slim easy to transport in a backpack

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great overall. I thought it would have a fingerprint sensor but not with this model. I like the camera curtain. I like that it’s touch screen and has good enough space for work files and such.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP intel core i7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The touchscreen makes my work so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best computer. Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. Can handle heavy work. Made out of a good material that prevents it from from overheating

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, perfect compute, go for home work good for school

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast computer, super complete with touch screen, I am satisfied, I recommend it, Great for work and school, battery lasts well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid business machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer is a perfect option for me as a Realtor. Most of my work is web based and this machine performs well in this work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Useful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good; it suits my work and study needs. It is fast and the right size; the only downside is that its battery doesn't last long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the second time that I bought and its really godd!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for years and have not have any major issue with it. It has been a good one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does NOT have a backlit keyboard :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description says keyboard is backlit however it is not. To have a backlit keyboard was a deciding factor between this laptop and another. Very disappointed once we got it home for my son’s online high school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop purchase Savannah ga

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect runs smooth fast and just what I needed ! Salesman very knowledgeable

    I would recommend this to a friend
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