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Customer Ratings & Reviews

Your price for this item is $519.99
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the laptop's overall and processor performance, portability, touchscreen, weight, screen size, and RAM. However, customers are negative about the battery life, overheating, and port selection. Overall, customers seem to appreciate the mix of power and features offered by this laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,133 reviews
  • Rated 5 out of 5 stars

    Good product, I recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Best Buy store and the workers, since they helped me choose a laptop for the type of work I do, and I am very grateful for the store and its workers, in addition to the fact that they speak Spanish, since I only speak Spanish and use a translator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on it, i got it the same day my daughter needed it and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice reliable HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, powerful and efficient laptop. Good display and touch screen capability.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Wow Guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bright, large screen and touch screen factor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was way to slow couldn't open more than 1 tab at a time. i really needed this. 1 thing I don't like is , after I press the on button ,it seems like it takes too long to open up the screen to log in. It's been like that since I got it. After, I sign in it's fine. Just waiting for it to load the sign in page takes some time. Other than that i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and tough and smooth body,good size display!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I recommend it, it met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never change my trusted salesman.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, excellent quality, battery lasts a lot, its touch screen is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy for SAVING MY COLLEGE SEMESTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college computer was stolen. Thank you. Best, Buy

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen
    Cons mentioned:
    Battery life, Connectivity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Great on paper, but with a few flaws.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper, the HP 15-fd0127dx sounds like a standard, good, middle of the range laptop. It has a colorful and clear 15.6” LED 1080p touchscreen that’s not the brightest at 300 nits, but still fine indoors in normal lighting. It has an i7 processor, 16 gigs of DDR4 RAM which is more than enough for normal tasks and a bit beyond. The 512 gig SSD drive is speedy and has enough storage for many. It doesn’t even weigh 4 pounds so it’s light enough to carry in a backpack. The speakers (on the bottom) are so-so ok but do the job. So it has all the basics and a bit more. Unfortunately, there are a couple of glaring issues that I can’t get over. Setup was pretty standard. Your power comes from a 45w small power brick that unfortunately, isn’t USB-C… It’s a proprietary plug. You’ll need to reserve a bit of time, as the HP will have a quite large update out of the box once starting up. Once up and running, things run smoothly with the processor and RAM working together. Graphics are from an integrated IRIS Xe chip, but it works well enough. Basic to mid-range games run fine on it, though heavy-hitter games needing higher frame rates might stutter a bit. Image editing works fine with common editors and small video projects will run along fine as well. You have a few ports, but they’re somewhat outdated by 2025 standards. You have two older USB-A style ports, but today, most items have migrated into USB-C, and there is only one USB-C port on the left along with one USB-A, a HDMI port, and your headphone jack. The other side has another USB-A port and the proprietary power plug-in. There isn’t a memory card slot. A 720p web cam sits on top of the monitor which does ok in very good light – less so in lower light, and lacks in details and color accuracy. Microsoft Copilot is installed with Windows 11, so you can ask Copilot a variety of things to get help with writing, rewording documents, finding solutions to answers and much more. This is a good feature that now is standard on most Windows laptops and is a good edition to this one. I find myself using it more than I thought I would. Use responsibly, as they say. I do not however, have a good time using the keyboard. The keyboard on this model feels very flimsy and plasticky. The give of the keys just feels low-quality, as though they are from a much less expensive machine. While usable, longer typing sessions become uncomfortable. There is also no back lighting on this keyboard – unimaginable today, and especially on this level/price of laptop. You do get a full numeric pad on the right, and standard controls via the function keys for the basics, including one dedicated to inserting emojis in applicable programs. Since having a good quality keyboard is one of the most important parts of a computer however, this is the biggest flaw on this model. There is no fingerprint reader. The trackpad is a decent size and feels fine, allowing for all basic gestures and clicks. The overall build quality of the laptop is good, but again, the keyboard quality drags it down considerably. The battery charges reasonably quick and specs say you get just over 7 hours with varied use. I found it to be more like 5 ½ hours of mixed use, at least the way I use it. Not great but not the worst, but you will have to take the propriety charger brick/cable with you if you plan on using this all day out and about. Unfortunately, I just can’t recommend the HP 15-fd0127dx. While the overall specs are fine and it runs ok from an operational standpoint, the plasticky keyboard with no backlighting ruins it for me. Having a propriety power plug in the age where most everything is charging and using USB-C cables is a negative, and not having more than one USB-C port today? I’m afraid I just can’t give this one my thumbs-up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not that great with computers, but I do like this one. The touch screen is more responsive than my last touchscreen laptop. The new built-in assistant is quite nice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop bought for daughter for college touch screen adds a nice touch to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15” i7 512GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most efficient and worth it computer for the specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for school, love it! Has a good battery life and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Battery life, Overheating
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Affordable Laptop For Everyday Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who require a dependable machine for both business and enjoyment, this laptop is a great fit since it balances portability and performance. This is my view of what this laptop provides,The machine has a professional yet contemporary look from its elegant, natural silver finish. For a laptop in this price category, the construction quality seems strong and the casing feels to be minimally flexible. Particularly for individuals who would want touch interactions or occasionally use the device in tablet mode, the touch screen adds a degree of ease. Though it's not the brightest panel available, the 15.6-inch Full HD touch screen is vivid and shows good color reproduction. Regarding regular productivity chores, streaming, and casual gaming, the display excels. On professional front the photo or video editing, you may feel the color accuracy and brightness deficient when compared to more upscale versions. Driven by its DDR4 16GB of RAM and 13TH Gen Intel Core i7 processor, this laptop easily manages most of the multitasking. From running several browser tabs to working with video editing tools, the performance is seamless. Quick boot times and speedy application launches guaranteed by the inbuilt 512 SSD storage greatly improve your experience. Though it can manage difficult jobs, this is a U-series chip, which means it's intended for efficiency rather than raw power, hence performance-wise it's not on par with H-series chips. The battery life of this device is among the usual points of contention. For those wanting a full day's work without a charger, it falls short even if it's sufficient for moderate use roughly 4–5 hours. Though it's a trade-off for the power it packs, if you travel frequently this is something to take into account. Crucially for productivity, the keyboard offers a good travel and comfortable typing experience. Though it's not a deal-breaker, the touchpad might use a little more responsiveness even if it is functionally sound. The laptop has a good range of connectors, including USB-C, USB-A, HDMI and charge port which supports charging, screen output, and data transmission and Headphone Jack, nearly non-existent in present market. For connectivity particularly for people who utilize docking stations or must connect several peripherals, this is a major advantage. The laptop can warm under severe use, and the fans may grow somewhat noisy. For most users, this won't be a daily concern, for places where silence is required, this isn't ideal. Based on my usage i can confidently say the HP 15-fd0127 presents outstanding value. Though it's not the least expensive choice, it's fairly priced for what you get a strong processor, lots of RAM, and a touch screen. For the typical user, this laptop checks several criteria the trade-offs are in battery life and maybe display quality for creative workers. This laptop is a well-rounded one that performs for its class really brilliantly. For professionals, students, or anybody else depending on a consistent machine for regular computing chores with sporadic heavy lifting, it's perfect. Although it has several drawbacks, especially with regard to battery life and screen quality for professional work, its benefits in performance, build quality, and connectivity make it a good option for anyone trying to strike a mix between cost and competence. Should you be able to live with its concessions, this laptop will be useful for many years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall fine for price just can get slow at times. W

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life, Port selection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Simple. Fast. No-Frills.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect no-frills laptop. But hey, you can upgrade it if you need to. Display: The display on this laptop is Full HD and a great size at 15.6". The IPS panel only reaches 300 nits, but I find it perfectly adequate. It’s plenty bright for use in a well-lit room. The display is also a touchscreen that is both accurate and responsive. Battery: This is where I had to remove a star. The battery life is rated at 7 hours and 45 minutes according to the manual, but after testing, I still haven't been able to hit that estimate. I'm sure I could tweak some power settings, but in 2025, I find it completely unacceptable that a laptop in this price range can’t last more than seven hours during regular use with stock settings out of the box. Again, I could optimize the system to extend battery life, but it would be at the cost of performance. Overall Specs: This HP, paired with the i7-1355U and 16GB of RAM, is snappy and perfectly capable of handling everyday browsing, streaming, and any other task the average user could throw at it. I have to give HP massive credit when it comes to upgradeability. I’m more comfortable than most when it comes to computers, and I’ve been known to upgrade my RAM and solid-state drives when the time comes to beef up a system. I was pleased to see that neither of these components is soldered to the motherboard (see photos). I opened up my system so you don't have to, and I had the biggest grin when I saw that not only is this system running dual-channel RAM (two sticks of 8GB), but the M.2 solid-state drive is also easily accessible. This means that years down the road, when your system isn’t as fast as it was out of the box or you run out of storage, any computer technician or DIYer could upgrade this system in minutes. I love seeing manufacturers giving consumers these options… well done, HP. Ports: Unfortunately, I think most people in the market for this HP would want an SD card reader, and this laptop doesn’t have one. This isn’t a dealbreaker for me, but I know some people still want the convenience of sliding in an SD card without needing an additional dongle. Other than that, this laptop has all the ports you'd expect. I also don’t love that HP is still using a barrel-jack-style charger. Can we please just adopt USB-C as the standard? The USB-C port on this HP is for data transfer only, which is a missed opportunity. My Wish List: This laptop would have been exceptional with a few more creature comforts. There’s no backlight for the keyboard, the charger is proprietary, and the battery life is subpar. Had these features been addressed, this laptop would have been a slam dunk. That being said, if you're a student, casual user, or primarily run basic office applications, this laptop will do everything you need.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Large screen, lightweight, fast

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HP laptop with a touchscreen. The laptop weighs only about 3.5 lbs thanks to its all plastic chassis; the 45 Watt charger adds another half pound of weight when travelling. The laptop is around 3/4" thick with a very slight taper from back to front. I like this form factor because it's got a large screen but doesn't feel heavy or bulky. This build comes with a 13th Gen Intel i7-1355U processor that has a 1.7 GHz base clock with 5GHz max boost, 16GB of 3200 MHz DDR4 RAM pre-installed across two 8GB sticks, and 512GB NVMe Gen 4 m.2 SSD. Note that 16GB is the advertised maximum RAM capacity for this model and it cannot be upgraded further, however, the SSD can be replaced with a larger capacity if desired by removing four small screws on the bottom and popping off the base panel. The power port and a USB-A 3.0 port are at its right-side back corner, and a second USB-A 3.0, as well as HDMI 1.4 out, USB-C 3.0, and combo mic/headphone port are on its left side. The IPS display is glossy without the matte haze of a glare filter but still rejects reflections well. The max resolution is 1920x1080p FHD with a 16:9 aspect ratio. It is decently bright at 300 nits but only has 8-bit color covering 45% of the NTSC color gamut (65% sRGB) which may not be detailed or accurate enough for some creators and digital artists. As I'm more accustomed to 100% sRGB displays, the colors look slightly dull and under saturated to my eye. Clarity is very good though with crisp, easy-to-read onscreen text. The display is powered by Intel's Iris Xe which is an entry-level integrated graphics suitable for casual gaming. Connectivity-wise it supports WiFi 6 and Bluetooth 5.3, however, there is no Ethernet port. At the top of the screen is a 720p integrated webcam with dual-array microphone. The image quality of the camera is serviceable for virtual meetings and live streaming but tends to be slightly grainy with a soft focus even in the best lighting conditions. It has a status LED so you know when it's on and a sliding privacy cover. However, it isn't compatible with Windows Hello facial recognition for login. The touch features work fine and respond to swipes and multi-finger gestures like pinch-to-zoom. I was also impressed with how oleophobic the glass is, keeping it relatively fingerprint and smudge free. The panel does not, however, fold 360 degrees flat for use as a "tablet" and stops around 120 degrees open. The screen's hinge gives slightly when the screen is touched or tapped which makes using it somewhat awkward. Since the large 5"x3" mouse trackpad is closer to the keyboard, I tend to use it more often out of habit and convenience. The keyboard is full-size and includes a number pad on the right-hand side. The up/down directional arrow keys are only half-keys, however, which takes a bit of getting used to and may impact one's gaming experience. While the exterior of the laptop feels pretty solid, there is a bit of flex to the keyboard deck and a sense of hollowness when typing. The keys are also fairly clicky with a high actuation force and rough plastic-y feel which is different from the soft-touch mushiness that I'm used to in laptops. The keyboard's top row consists of action keys by default, like emoji menu, brightness, volume, and playback controls, while F-functions are secondary. There's a dedicated key for launching HP's system control and configuration apps, Omen Gaming Hub and/or myHP, as well as Window's AI assistant, co-pilot. The power, caps lock, and speaker/mic mute keys all have status LEDs built-in so you know when they are toggled on. One of the things that I found really impressive was the sound quality of the downward-facing stereo speakers. They are loud with a bright, rich sound that resonates throughout the entire keyboard deck with only the slightest hint of tinny boxiness and distortion at max volume. The fans are also surprisingly quiet and don't compete with the speakers making this laptop a good fit for consuming music and streaming video content. The battery charges quickly, in only a couple hours, and its status LED will turn from orange to white when fully charged. While it’s rated to last up to nearly 8 hours on battery, I found that on max brightness I’m usually able to only get around 2-3 hours of mixed use from it (gaming, web browsing, word processing, and listening to music at medium volume). To extend the battery life to its max, you'll need to enable Eco settings and reduce screen brightness, etc. Overall, this laptop is a decent mid-level, general use laptop that is lightweight, quiet, and fast while offering a large screen. While color accuracy isn’t top tier and only the SSD can be upgraded, its specs are good enough to handle games like Warframe and Path of Exile at medium graphics, and it performs well for everyday tasks like web browsing and consuming media.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    This notebook has good bones...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This silver HP15 notebook has a lot of potential (and good bones as I say).  It's based on Intel's i7 1355U CPU, 10 Cores and 12 Threads (2 Performance Cores w/4 Threads, running from 1.7 GHz to 5.0 GHz Turbo and 8 Efficient Cores w/8 Threads running from 1.2 GHz to 3.7 GHz Turbo). Its multi thread rating is 14590 and single thread rating is 3471. Typically consuming 15W but peaking at 55w.  It's a power efficient processor that has been popular in mid to high-end notebooks.  It weighs 3.5 pounds.  With a 1920x1080 HD touch screen. This HP15 does not have a dedicated GPU, instead offering Intel's iRISxe GPU.  IT also does not have a backlit keyboard (which I think a notebook in this price range should have). It also does not have an Ethernet port or a SDcard reader.  It has two USB 3.0 USB-A ports and one 3.0 USB-C port and 1 HDMI 1.4 port (w/HDR). It has a headphone/mic jack.  It supports Wi-Fi 6 and Bluetooth 5.3 (not 5.4). It has a 720P camera with a physical camera shutter (Also I think the camera should be 1080P at this price).  It integrates Microsoft Copilot with a Copilot key. And you can quickly mute the microphone with the F6 key (love this feature).  The USB ports are all limited to 5Gbps, not 10 w/USB 3.1 or 20 w/USB 3.1 v2, it does not support outputting to a USB monitor via the USB-C port.  It has a nice trackpad. The back of the monitor is a silver plastic as is the keyboard base, the bottom of the computer is a lighter weight gray plastic.  The back can easily be removed by removing 4 screws (good/easy). Intel's iRISxe GPU is a big improvement over older Intel integrated graphics processors, it can handle light gaming at lower settings. It is fine for basic video editing and creative tasks and for browsing the internet.  It's energy efficient; it is not suitable for high-end gaming. It should get about 7 hours of usage on battery power.  It comes with a unremarkable Samsung Gen 4x4 PM9C1 SSD; spec'd to have max seq writes at 4950 MBs and reads at 2500 MBs.  It supports DDR4 memory 3200 MT/s. It comes with 16GB (2x8GB SODIMMs).  The SSD and Memory are removable/replaceable.  This is why I acquired this notebook; to upgrade it. I did the initial set up and upgrades with the base hardware.  Windows Home 11 requires you to have a Microsoft account to log into. I went through a HP BIOS upgrade and needed at least 3 "updates" to get all of the Microsoft updates. I'm replacing the SSD with a much faster 2TB Orico SSD rated at 7400 seq reads and 7000 seq writes, of which I got 7032 reads and 6348 writes. And I will upgrade the memory to 64GB with G.SKILL Ripjaws DDR4 (2x32GB) 3200 MT/s CL22.  To clone the SSD you must disable Windows 11 BitLocker (Encryption), with Windows 11 Home this is slightly more complicated but doable.  The Samsung SSD tested out at 4440 reads and 2105 writes (CrystalDiskMark8).  This is about 30% slower than the Orico SSD.  Both my memory and SSD upgrades went smoothly. The notebook runs a little warm, you can feel that the left side of the keyboard and palmrest is warmer than the right side. But it has a very nice screen and it's FAST and only 3/4" thick. The keyboard is just ok, there is a little bit of give, and the island keys have a cheap plastic feel to them, with a so-so key travel (And I've become used to having a backlit keyboard).  With the faster SSD and some configuration changes browsing the internet with either Edge or Chrome (via WiFi 6) was very fast.  I did some audio editing and it was smooth and fast.  The speakers are adequate.  I usually edit with a BT connection or using headphones/earbuds, both of these worked very well.  I do astrophotography where I stack hundreds of night photos.  This is why I needed more memory.  The application I use is not so GPU intensive as it is memory intensive. Loading and comparing hundreds of images can only be done efficiently with lots of memory.  This computer's i7 processor handles this pretty efficiently.  I processed a stack of about 100 images in just over 2 minutes 40 seconds.  My older notebook (2 years old (i7 w/48Gb memory)) took just over 5 minutes.  So this notebook, as upgraded, will be faster; partially because SSDs have gotten faster.  When Gen5 SSD's and notebooks come down in price I'll likely upgrade again.  But for now this is not a bad compromise (once upgraded).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faustin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop to send to my country when the item arrived they found a Lenovo and bestbuy doesn’t accept to refund me the difference for the Lenovo.

    No, I would not recommend this to a friend
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