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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,945 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop for stepson to use for school lvs it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very slow compared to what I had before. Mima

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection speed needs updating for faster connect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my parents whom are in their 60s. They needed a basic computer for internet surfing basically. It is good for processing programs like Word and Excel or viewing/editing pictures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    inexpensive wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a small footprint which make it easy to move

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Mainly got for streaming netflix and web browsing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Runs slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you aren't doing much but it does run slow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, not exactly what I needed but it works OK...

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Love my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop with Windows 10 is superb. I am so happy. It has made my life so much easier and organized. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. Has every feature any laptop user could want or need and the webcam is very sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and holds a lot of data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 500gb computer and im impressed how fast it is and the space to download movies. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Computer gets the job done for my wife. She does not require a lot. Clearly it was a Rep from HP that steered us to this product, but I was there for an HP Product because I have had good results with their computers and Printers and accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can't beat it. I can't tell any difference between this and the higher end ones we use at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my spouse. She has minimal computer knowledge and doesn't need all the bells and whistles, so I chose this computer because it was a reasonable price and simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves more than it's purpose for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer or someone who does a lot of job related work on my laptop. It's fast and the screen is clear and bright. Being able to connect to a HDMI screen and have no lag and detailed picture is a plus. Web browsing and checking emails is very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Didn't last long!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this laptop didn't last more than a week so I had to return it. Kind of hard to give a review on something when you have barley used it, but I gave it 2 stars just based on the price point and the fact that it kept freezing on me each time I would open it up to use it. The screen would just be blue for 30+ minutes then I would have to shut it down and restart it several times for it to work properly. If your on a budget this might work for you if your lucky enough to not have the problems I did, otherwise spend a another $50 bucks and get a nicer one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop too replace my old one. Paid $259 for it. For my usage surfing and editing pictures it's great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for starting college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this laptop for my nephew who graduated high school and will be starting college in the fall. It is a great buy for a kid just starting. It comes with the antivirus software but wished it came loaded with the Microsoft Office Suite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and expected more. I am disappointed in the lag time with this computer. Have tried to figure out why, but so far no luck. Runs at 100% disk usage if I try to do two things at once. Internet speed is a nightmare, tried Firefox, Chrome and the usual IE and even Edge. Does not make a difference. My desktop runs great so it is not the connection. Would I purchase this again? No, I would not. I would put out more money and get something that can handle doing multiple tasks. I will start saving for a new laptop and keep this for backups.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and this laptop is great for carrying my data with me. Also, it helps me keep up with friends and family while away from home. Its also great for keeping up with travel details and entertaining while waiting in airports for a flight.

    I would recommend this to a friend