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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,945 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits our needs and was cheap enough. Not a computer geek so the simpler the better for me and my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer for every user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, great price, no complaints at all. Good for the beginner to the most experience user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much happier now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose to NOT do a custom install and regretted it. It was ridiculously slow with MacAfee and all the stuff it loaded at start up. Now I use Google Chrome with adBlock and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good low price computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my embroidery because the software won't run with my Mac. I am not used to Windows 10 so that has taken some work. Computer works ok though for what I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Terrific Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high end basic computer for an economical price. It does everything the average person needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price !!!! Great if you are in need of laptop ASAP or just need a laptop for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Suits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an emergency purchase - that I had very good help from the sales staff - in making a choice from products available. I have had no issues and the machine is meeting my needs

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. This computer is really fast and I love the easiness of using the applications.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the Laptop and the great price. Always satisfied with my products purchased from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for the not-so-savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to use. I purchased it for my 69 year old mother. She can operate it just fine!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Apple products and computers for the last 10 years and after buying this for my kids to do there homework on, I see why I would never buy a Windows computer again. OMG no comparison in quality and ease of use with Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Great laptop, awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible the things it can do. Amazing speed..love windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for first high school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had benefitted greatly from this laptop. It has everything he needs to get his assignments done neatly. He will also be able to transition to college with this and still be able to use it to the degree he needs with that learning institution.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Didn't Break The Bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graet laptop for the price. Just have to get used to Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop for our needs and the price was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time H-P laptop buyer. Meets our needs. Struggling with Windows 10, but will master it eventually. Needed to replace aging laptop that we couldn't upgrade from Vista. Missing VGA connection, bought USB adapter. So far so Good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price being within my budget, I'm loving this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my husband who has MS. It is perfect for someone who is not a gamer but someone who surfs the net and watches Netflix and YouTube. I recommend it highly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I clearly do not know the difference between a laptop and a notebook. Here you are calling it a laptop but there is a sticker on the product that calls it HP Notebook. Works really well, nice size, I appreciate the number keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a biginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am slow at getting the format of Windows 10 down, but that is an age problem on my part- not the computers. I like that you can increase the size of the font when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great deal. Bought to replace a much more expensive laptop and do not regret it at all

    I would recommend this to a friend