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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,945 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It's fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to replace a very old desktop. It will work fine for him, but it's not loaded. Got a great deal so I'd recommend it if you get the same or better deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent computer at an excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer ASAP and I researched several sites and I found this one and it fit my needs. This is a basic computer and is perfect for a small business like mine I live it thank you Best Buy for coming to my rescue.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was on sale for $300 & I did not need anything hi-tech. I am a grad student who would be using it to write papers & do research. The customer rep said it should be sufficient & I should not have any problems. The first time I used it, I became frustrated & immediately returned to the store the next day. It's heavy, bulky, and slow. The keyboard is extremely sensitive. I purchased a Mac & am relieved & happy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace my old HP touch-screen, the hard drive needs to be replaced, I will get that done because she has been a great PC, I have been using a HP computer for over 15 years and I wouldn't buy any other, I have had great service from Queek Squad, and I love the HP products, my wireless all-in-one printer works great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. It is a little bit heavy, old style laptop, but it works good so far. If you look a laptop for work, it is what you need. Fast, with big memory and very good keyboard and screen. I give 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop for Entry Level Computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Laptop good for Entry Level Computing, low price point, with average features. A6 Processor, 4 GB RAM and 500 GB Hard Drive, bare minimum for today's computing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 3 out of 5 stars

    Good all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like windows 10 plus 10 key pad. Large screen. Sufficient ram. I wish it had a backlit keyboard. I've never had a touch screen so I'm not to bummed that it doesn't

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the same computer about four years ago (It is still going strong) and I am still pleased with this purchase. It does everything that I need and gives me no problems. Even though there are faster computers with more memory, I am able to surf the internet, listen to music, watch videos, write papers, and play some games (not the high tech games) and it only cost $229. I certainly got my money's worth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product if you use for office and Internet. Because of the 4 processors it works perfect for general applications but not for heavy use games or applications

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    ok for a beginner laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter that is elementary school. great value for the money. a little slow in installing word and office packet, but we will only use with one app at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my mother-in-law who does not need the latest and greatest, she watches Netflix, checks her email and does online banking. It fits her needs well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good low end computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scouted this for a while and picked it up for $199. It has a LOT of memory for the price although I'm using it primarily to maintain my iTunes library. I'm. It sure how well it would work for gaming it other purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great inexpensive laptop. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quality Budget Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop meets all of my needs. Best deal for a laptop that I've seen in quite a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an inexpensive laptop that provided enough hard drive space, memory and speed. I settled on this computer and haven't been disappointed. I would recommend this for anyone looking at a low end lap top.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Does Not Hold Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not hold charge - must have plugged in after one month of usage. You get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nice laptop works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I use it at work for checking vin #'s on fords. Its fast and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my needs and the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lightweight laptop that allows me to stream movies and produce documents with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Light, powerful and excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little laptop - it's inexpensive, fast and light! Couldn't ask for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop on sale for $200 bucks, what a great deal. Does everything I need it to.

    I would recommend this to a friend