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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,945 reviews
  • Rated 4 out of 5 stars

    Replacement Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace my old laptop when the keypad stopped working. So far I only complaint is loading webpages but otherwise I cant complain. It does what I need for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for students (elementary level)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for minimal use and anything that requires one program and a web browser to run at the same time. I found it to lag a little on start up. But a great product for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow, inconsistent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for email and internet browsing. Not sure if it is the PC or Windows 10, but I have had problems updating the software, adding network printer, and operating the mouse pad. Figured I didn't have to spend much for a basic machine, but I guess I should have done more research.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64GB MicroSd card at a great price and of course simple and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product serves its purpose as a low level computer. I would recommend getting a memory upgrade as speed drags. Hard to get used to Windows 10.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Haven't had any problems. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new HP laptop! At first it was a bit difficult to get used to windows 10. I didn't think I would like the new Microsoft programs, but I was able to use the older version of the programs that I am used to.......Once I was able to figure out how to use the older versions on my laptop, I can not live without this laptop. It is perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, bought on sale. Great price, no complaints would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a good price. Great way to experience Windows 8.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Can't go wrong for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this computer is ok. It is not as fast for multi window an apps running at the same time but for one or two windows open it's okay.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop mainly due to price. I guess for the money it's OK. Performance is frustrating at times. Would recommend Lenovo over HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for my college bound son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. My son says it is perfect for his needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for checking emails and surfing the web for basic stuff

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reasonably Priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and provides all the functions that I need for use at home.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is a hard working machine easy to use sales person was wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an awesome computer for the price. i will recommend to others.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Goods price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very good on this laptop, but too bad it's too slow. If you want this laptop, its better off to pay $50 more for a better one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great for student or light at home use. It is reasonably priced and does a solid job. Perfect for writing documents, email, shopping, online viewing

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a great bang for the buck. As of today it works excellent!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good as a back up or kids computer. It's a. bit on the slow side.

    I would recommend this to a friend