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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,945 reviews
  • Rated 4 out of 5 stars

    Great Laptop for every day activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase went smoothly, there were no difficulties setting it up. The Wi Fi setup was seamless and it is working just fine. I would certainly recommend this laptop for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great laptop , good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this productr, its great value for the money spent

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer runs really fast and smooth. It does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great purchase for inexpensive computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for basic computer needs. Inexpensive but meets needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for what I do with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace my 17 inch that finally gave it's all. For the tinkering that I do on the computer, other than getting used to the smaller size, I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice price, and the shipping speed was very fast. everything is good

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Good quality, easy to setup and use, light easy to store!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Usually I would not have gotten such a low end laptop, but it's doing everything I need it to do. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been a great buy for the money. Reliable, boots quickly. Has all the features I've needed for a small home laptop. Does not have lots of goodies, just the basics, but that's all you need for home computing such as letter writing, home book keeping and internet. Highly recommend if you are looking for a no nonsense home use computer.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Very good HP product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very light weight. Has windows 10 already installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys his laptop. It had to be ship from the warehouse and it didn't take long at all. He is ready to go to college now and it wasn't hard at all to set his laptop up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Attachment exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an attachment to attach my PC to an older overhead projector. The sales person was very helpful, guiding me to the correct product. It worked exactly the way I needed it to.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am like it much better than other laptop. It is very cheaper one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for teenager playing around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Used for school homework and surfing the web.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    So far so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my old computer. Windows 10 is working out great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the computer. Best Buy's product search engine selected this computer as a touch screen model; it is not. Rated it as a 3 simply to be nuetral. I have no doubt the computer would have been fine. I've used many computers/laptops and have always drifted towards HP for their quality & reliability. This time it just did not have an option for which I was specifically looking.*** To be fair to HP the product description was accurate. It was simply listed correctly in the search engine, and I missed it at the purchase review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    meets our needs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use & offers all options that we needed for a remote laptop to be able to access diagnostic start ups for HVAC control systems

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    in love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was just perfect, love the product, it works perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the price very nice and love it for personal use

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    this computer is way to slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow yu cant hardly go from one website to the other it takes a long time before it will move

    I would recommend this to a friend