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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,945 reviews
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to do much research before purchasing this laptop but thankfully I was helped by the staff. This is a great value and it's simple to run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult for beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of updating and removal of useless programs for beginner user. Would recommend geel squad set up or someone knowledgeable or else pure frustration.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    the worst computer I have ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely slow.... I can't navigate takes too long to boot up. will never purchase this particular model again...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop had everything I needed as far as memory and CPU speed. I did not know that it did not have a Disk drive. Other than that it was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the proce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed once bloat ware removed. Hard drive is more than enough for normal use. Amd processor runs fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten this laptop for my father who has difficulty with his vision and the ability to zoom in on the screen that this laptop has is phenomenal!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the processing power and available memory, this laptop is slow and freezes for long periods of time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Brought for my sister who is a student. She needed it for some college summer courses. She will be a senior in high school this school year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it well enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery has come loose due to putting it upright in a bag rather than flat. The frame around the screen sounds loose at times due to that as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Very easy to use and charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reaaly like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I got used to Windows 10, I found it very easy. For what I use it for I like it very much. I like that the bottom of this computer doesn't get burning hot and all the hot air is vented off to the side. Very good feature. It's also quite fast. The finger proof outer and inner keeps it looking nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter, good value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it. Good Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great starter computer great for school and the everyday use. My kids loved it do far and just having the 10 key on the side is my total fav.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a low priced computer for travel and this was a perfect choice. Light weight great battery life and fast enough for what it will be used for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 and had to exchange 1 because it wouldn't connect to wifi. No other issues, just a cheaper product but a cheap price. Gets the job done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish is that it came with Microsoft Office alread on it....not as a purchase after trial period ends

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Easy to set up and easy to use, but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this laptop was easy to set up and easy to use, it is rather slow. Not a perfect choice for me....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my family overseas. I haven't heard any complains from them. I guest it is worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. It does all the things I need to across many platforms from drafting and design, to recording live audio and games.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $200 it's not a bad little computer. It's not going to win any awards but for simple tasks it does ok.

    I would recommend this to a friend