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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,945 reviews
  • Rated 4 out of 5 stars

    Great for college student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer for our daughter who is a sophomore in college. She has found that it has everything she needs to get her work done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for our daughter to use at school. Good memory and all the basic functions to get the job done without spending a fortune.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop boots quickly and works well. It seems slow on some Internet sites, but I think that is more from my connection. I would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale. A little bit slow, and ugly. All other things ok. Go if you are constraint on budget.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    simple computer for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased this computer for my hubby to do his training at home for his job, needed a simple, low cost computer, this did the trick great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Absolutely worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no regrets buying this laptop! It is fast and comfortable to use. Windows is a little tricky but with a little patience no big deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Past experience with this brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my sister's laptop. I went with a product I had as I'm very pleased with the one I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my current one. I like it has all numbers on the side of the keyboard. I wish it has the light on num lock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop at a fair price range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little things kept me from giving 5 stars. Overall I am very pleased. The power cord attaches a little odd. I don't have any major problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop for someone who needs to do only things like surf the web or use it for simple tasks. Processor is a little slow at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my mother in law. She had a preference for a lower budget item that would just be more convenient than her tablet (even with keyboard, just too small). This seemed the best mix of value. She loves it. Replaces a laptop that was about 4 years old and she is thrilled.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not used to it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't tell when it's working on the next page.wil work with it.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Its ok. Not as fast as I wanted, but gets the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Not as fast as I wanted, but gets the job done for now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for surfing and e-mail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but don't expect much else from this Windows 10 laptop. Even when optimized its response can be slow and choppy with all too frequent grinding pauses. On paper this should be a reasonable laptop but in reality it's just slow. Yet reliable, it has never had a problem beyond the slowness.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well off well rounded laptop for anybody needing the basic technical components of a computer/laptop. Would highly recommend to anybody

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    painfully slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painfully slow computer , but modestly priced. Good perhaps for a internet browser in a spare room.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, camera, memory, everything I need for my personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It's fast and does what I need it to do. I would recommend this to anyone that is looking for a great computer on a budget.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive laptop and found this one. There were not any reviews yet but thought HP should be good. Used it for about a week and returned it. It was extremely slow and I hated the feel of the texture on the touch pad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for at home use. Basic internet surfing and word processing will work. Not a lot of storage, so also pick up and external drive.

    I would recommend this to a friend