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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,945 reviews
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has camera,CD ROM , USB ports ,earphone plug in easy WiFi connection and good gaming graphics card. Also charges pretty fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Very good as a basic computer. Always had great experiences with HP computers throught the years! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and sets up quickly. This was a mother's day gift my wife who loves it along with that office software and wireless mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags a bit too much. Not great for students who rely on wifi and having multiple programs open.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using HP product for many years and no doubt in my mind about the performance of this laptops. Great to have for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty good pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price for what you’re getting would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very slow, good for browsing and watching videos. Good 1st laptop for a young person.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a very good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera has poor quality. Cortana doesn't work and doesn't understand what i say.I wouldn't recommend this if you like to video chat.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    replaced wifes laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stable quick boot up good battery life wife likes it better than a premium 4 year laptop windows 10 more stable then Windows 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace old computer and come into the 21st century. Got the laptop and of course Wi-Fi. But this laptop is easy to understand and I don't do a lot on it..just a little gaming and shopping so it is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not Bad for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A half decent laptop for 300 bucks., but don't expect a rocket, Since you got a pc for 300 bucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far no problems, the Geek Squad at Best Buy set everything up for me. It was painless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson and he is very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it's purpose. Not the best laptop in the world not the best laptop in the world, but for the price it definitely is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great package for any light/moderate user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 set up was smooth and easy. Transferring old pictures and videos to Windows 10 was seamless. A good value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    K-12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop if your doing school work. I wouldn't try and play demanding games on it, but for my daughter it does a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The lap is okay except....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top is only as good as the Windows program that is running on it. Windows 10 is what made this product a terrible product. Until Microsoft perfects Windows 10 there is no need to buy another computer. It is not user friendly and does not work well it other applications that are not set up on the computer . This computer was purchased for a Christmas present and the gift recipient is still not able to use the lap top.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get a less expensive laptop as I would no longer be dependent upon it for work, and you get what you pay for. The keyboard has a hollow feel to it, The left-click is loud and I have to click twice to go to links. The touch pad has to be touched in the right spot. Other than that the laptop is wonderfully light and thin, so easily transported. I like having the numerical keypad which I have not had in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried three style previously wound up with this HP works well no problem except I cannot get to link up with wireless prnter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Still getting used to it as I had a desktop for a very long time. I have had success with HP products.

    I would recommend this to a friend