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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,945 reviews
  • Rated 4 out of 5 stars

    HP Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my 10 yr old needed. He loves it so far and hopefully it will outlast the punishment his 10 yr old fingers can inflict.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and performance for what I need. Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need with pretty good speed. Startup and shutdown is quick. For the price I would call this an excellent value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased as a source from the internet to an embroidery machine to decipher and install software into the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great beginners laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for my online courses and did not have much money so I brought this nice CHEAP laptop. All is well so far......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Basic Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my daughter. It works well for basic purposes. It does not generate a lot of heat as of yet which is better than previous laptops I have owned. If you are looking for something really fast, this is not for you. If you need a basic computer for Web Browsing, Netflix, YouTube, etc. then you will be fine here without having to spend a lot of additional money for speed you don't really need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for job and projects for the price , lightweight and portable ..hdmi connections good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laprop for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my absolute favorite laptop. It served me well for more than 3 years. Not a single complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should, loads fast for 4gb. holds charge well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I luv that the 10 key is an easy access & the size is jst perfect. It is light weight & easy to travel with. Luv it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very decent and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'd like to start off by saying this product is fantastic for people just like me who don't need a computer with extra .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop is fast & efficient - performs well and is thin and light weight. Price probably based on last year's features -- that's fine with me! A great little laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well priced laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great general purpose machine. I want use while watching TV something that I could carry from my office to the living room.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs extremely slow. My wi-fi connection says strong but hard to connect to the internet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for casual use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a relative who mainly uses Skype and Microsoft Office, and it performs well! HP support was also helpful in finding a Windows Product Key, since Best Buy didn't register Windows 10 properly before shipping this product (which I bought as Open-Box).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Tops in my book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP once again delivers. I have always bought HP laptops and with confidence. They never have let me down. Great performance and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    good quality laorio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely use a computer and this one has the features I needed without breaking the bank

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop,I think it may be a little slower thank expected, but overall good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer when upgraded.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not the fastest one originally bought when I added a $50 ssd hard drive was installed it became a very fast computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced my desk top computer. I enjoy the ease of taking the laptop to other rooms in my home. I like how easy it was to setup and use in a timely manner. I can't believe the extra space I have on my desk after getting rid of my big monitor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop worked for two hours then when shut down would never come on again. Best buy exhanged the computer for me because it was within the holiday return policy. Hopefully the new one works....

    No, I would not recommend this to a friend