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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,945 reviews
  • Rated 4 out of 5 stars

    Great deal, good for a basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to do my taxes, and it's great for a basic laptop, but a little slow. It suited my purpose at the time though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great simple Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop for simple everyday tasks, and this HP was just right! Works very well, and is pretty fast too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first lab top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriends birthday and was very easy to setup, she was happy with how easy it is to access everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light weight and is great for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer is a good computer for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a replacement for my husband. He was very pleased with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this so I can work from home on it, gave me no problems, & works Great!!! I compared to the one they have at Walmart & this one is waaayyyy better! its has AMD! & they other at Walmart didn't. Glad I came to Best Buy!!! & I got a better deal on it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my first laptop. When I started looking my son helped and they have the same computer and suggested it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of these small laptops come with Word and Excel, however this one does not. Still a good product for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the Money

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for my mother in law, she uses it all the time without any issues. Definitely worth the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great practical laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is functional for basic use. Not top notch but for normal surfing just fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best deal for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has not given me any troubles. I use it for school and shopping and my kids use it for school. Great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic no frills

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this because I wanted a computer but did not need a high end computer, this computer fills my needs quite well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice my kids always watching YouTube on i. But suddenly they broke it. I'm trying to fix it so I can use it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    God and basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop for Internet browsing, photo storage, Netflix and things like that. Nothing fancy but does it's job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, an exceptional laptop, except for........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...the Windows 10 OS - a real pain to work with, much inferior to Windows 7; but after weeks of playing around with all the "new" features, I have gotten use to the glitches and problems thanks to the great HP design - I am now very happy with the machine!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice mid range lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed that I was unable to see product prior buying, non on display, nor was I able to open box prior purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good low cost laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits my needs well it has worked great for the first month and I love Cortana it is my first computer with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a college student and i find myself reaching for my laptop at least 4 times a week if not more. Since i purchased it I have had no issues with its speed either. HP makes good laptops i know ill be using this product well into my grad school years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for basic functions and emails -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this computer for my husband who does basic computing and emails. This computer works great for this purpose.

    I would recommend this to a friend