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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,945 reviews
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on sale a few months back and it's been great! Works perfectly for what I use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good labtop,works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my some going or moving gift. great.he love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value...Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent laptop for the money I paid, I don't have any complain. The mouse touchpad is not fluid but you get what you paid for, just need to get used to it. Decent speed and It satisfied my normal daily work routine without a glitch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my son attending college this summer. He lost his keyboard on his old one due to a drink falling on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great family computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a one year old and decided to get a labtop for pictures and web browsing so we picked this one because of the reviews. It's easy to set up with Windows 10. We're happy we bought this one. Thanks bestbuy for the great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deployment Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop specifically for a deployment overseas. Stood up to the conditions, no issues at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    user friendly excellent storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer excellent storage space for all my pictures and music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new product. For all that I do on my laptop, it is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn't I expected

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was use to the other format, but it's simple to use. The adjust to the new format and screen is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was good. I forget to bring my best buy card but they found a way to grt me my item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful staff helped us to find the correct unit for what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC for internet and basic users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5,but it is pretty big. If you are not planning to carry it everyday - you should be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer for a beginner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer for my sister's birthday and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very smooth running computer. I have used it regularly and am very pleased. Quick response time and very good sound quality. Love the fact that it is extremely light given that there is a DVD player. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came package good, works good with no problems at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is nice and it's not very flimsy but the programs run slow and the computer starting having issues with the hard drive only months after purchase. I had to get it fixed and it cost the same as the laptop brand new! Such a waste.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father in law who's not that tech savvy. It's easy to use and gets the job done fast.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer setup and layout is nice. Good image quality, but very slow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Rather confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not familiar with Windows 10 and find it hard to navigate. I cannot find my email acct. Frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought computer for my daughter to do school work. Havent had a problem. Works well and frees my pc up

    I would recommend this to a friend