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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,945 reviews
  • Rated 5 out of 5 stars

    Does what I needed it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed something basic, not really anything fancy but this laptop is just what I needed, To browse the web, stream some netflix, check emails. I don't use it for Itunes or video games so I'm perfectly happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great beginner laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I bought from Best Buy is very smooth to navigate and get to websites I want to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with more memory than most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very well, easy to use, smooth and I'm happy with the memory capacity and dual processor. All the laptops I priced had 32gb memory and the 500 I have is much better. It's lightweight and easy to take with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer for the price. Not really a fan of the version of Windows but will get used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has excellent performance overall considering the cost. I was highly satisfied and would highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter. She's not had any problems with it. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and performs great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a good purchase. Run's great,a good value for this computer. Easy setup. Best Buy was great place to purchase and very knowledgable with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP. It is an incredible device and it was recommended by the Best Buy Staff for the price. The graphics are incredible and the speed is awesome. I would highly recommend this product. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop has been good so far. I do have learn more about it and how to use it properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really good for surf the web and send out emails. Work good for small projects.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good computer for a beginner or younger person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is ok for starters, it is ok for what I need it for. Has all the basic essentials on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son, he's using it for homeworks and surfing the web, works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great for everyday use. Very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My granddaughter likes it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter. She says it's clear and the sound is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, great product the team at best by was very helpful and did not badger at all .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop was the perfect computer for my family member.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Product from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was bought as a gift for our son. HP usually is a reliable product but the second day he had it the keys started popping off. There were issues with the screen resolution and also streaming issues. Overall disappointment. Best Buy took it back nd he got an ASUS.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school . Nice and light to carry with my books . The battery is great too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this laptop had everything we were looking for. Great price for just a basic laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price was nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on it. Works great. Hard drive went out but was replaced under warranty.

    I would recommend this to a friend