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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,945 reviews
  • Rated 4 out of 5 stars

    decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good computer haven't had any complaints would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with majority of automation use focused on tablet, elected to go very basic, no-frills on replacement laptop since I rarely use one on daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just for simple computer uses and it's perfect! I've never had any problems with it. Could almost use it for about anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Will refer to others. Purchased for grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fired right up straight out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Burns DVD's fast. Great speed with internet access. Wife was happy to dump her old Dell. Was not a big HP fan in the past but this laptop has turned us around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice replacement to my old Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. It runs nicely and the screen looks beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using my new laptop. So much easier than a desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, great product ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to purchase .. Laptop works better than expected .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fingerprint resistant cover. Holds battery life well.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    The computer was terrrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the first one for my daughters graduation present. Very disappointed in speed and battery. We took that back thinking we got thinking we had a lemon. Associate did not try to better our experience and gave us another one. Same thing but when we figured this one we were told that we would have to spend an extra 300 to get what we wanted. The first salesperson was very cordial and seemed to be knowledgeable. It is a shame this that not all Best Buy employees care about there customers like he did.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wont connect to wifi, but other than that its a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great for the business functionality. It connects well to the internet and is compatible with most scanners and printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for surfing and gaming, but not powerful enough for hardcore gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PC for my daughter, as her first PC. I wanted the memory and external drive for movies, music , etc. She loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has what my wife needs to do her work. Good value for my money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a writer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and even better value makes for repeat purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for all the basics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It felt weird at first, but got used to the keyboard. Does get fingerprints on cover easily & on screen, charges fast & lasts about 4 hours without a charger :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for what it's used for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic entry level computer for a 13 year old's birthday present

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup, great for studying and research. Home Office usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new HP laptop. I would recommend to friends.

    I would recommend this to a friend