Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,945 reviews
  • Rated 5 out of 5 stars

    Such a nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my fiancé and it's great the big size is very convenient for him he's had it for 2 months and hasn't had problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well priced and when a week later I noticed that the price dropped on it they priced matched it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for every day needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This not a Telsa like computer but is very satisfactory for everyday needs. For heavy lifting with video, audio, and pictures I use my desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the products we got at best buy always were top of line with the help of a great customer service you have.we will always back to Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Everything I wanted at a reasonable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new lap top just for emails and web surfing and this one fit the bill. Modern processor and speed, Windows 10, plenty of hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for my mother!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom as she only needed something to get on the internet. She loves it as it works just as fast as she needs it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Excellent Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast computer! Excellent video quality! However, sound volume from speakers is a little week. But overall this is an Excellent computer!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 2 out of 5 stars

    NO FRILLS / NO FUN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the least expensive computer I could find at BB...If I were to go back, I would have spent a little more and got a faster processor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would go to Best Buy for all my electric. I would also recommend family and friends to Best Buy I am so happy that I went there for my things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still got the laptop I bought and it’s still in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great laptop for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, I would definitely recommend! This laptop worked A LOT better than the comparable Lenovo laptop with 2gb. more memory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for me.Plenty of memory so I don't get bogged down with my online internet dealings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect personal use computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the display and the keyboard. Graphics are very clear. we watch a lot of movies on it. love getting to know windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, and enjoy using it daily! I enjoy playing Bridge, card game, most days of the week, and like having my emails daily also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer has a gift.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was an excellent gift for my grandson who is a current high school grad. I love this computer so much, I purchase another one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to mainly transfer photos from mobile devices to an external hard drive. Did some tweaking with settings to improve out of box speed. Mouse pad is sluggish so I attached my own mouse. Does what I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a beginner to laptop, I love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is easy to use and very responsive. Pop-ups seem to get triggered too easily though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop gets the job done didn't need for nothing but basic computing works great. Also the built in dvd/cd drive is a gaint plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for our intended use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor speed and memory exceed our requirements. Overall package was great and a super value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this even though my wife is on it everyday.would like one for myself. Hp comes though again with a good product for a little money.

    I would recommend this to a friend