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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,945 reviews
  • Rated 5 out of 5 stars

    Great for Photo storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Computer. It's on a basic level and that's all I need to house my videos and photos..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one to sit in front of computer for hours doing mindless things! but it is a wonderful tool to take care of business, or search with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it! It's been working great, no problems what so ever! Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems in my first year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues except malware. This was quickly diagnosed and rectified by the Geek Squad. Would purchase an HP laptop again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great beginner laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful picture on the HD screen. Windows 10 is pretty cool, takes awhile to get used to. The voice option on windows 10 is nice. The only bad thing is that the processor is slow. CD DVD rom drive is nice too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good for basic office apps and cruising the web. The Graphics card is way to powerful for the system. If you a gamer even casually you will be disappointed. If you want to use word then your in luck. Price point very resonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to a friend at any time is a good my for a starter with 4gig ramou and 500gig hard drive can beat it

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow but good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs slow most times and sometimes you have to restart it to make it work again after it freezes. I just got this computer about 3 weeks ago and it already does this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this computer with it's many features. It accomplihes everything that I need done. The color and graphics are great too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Many problems with HP laptop .. returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many problems with HP, after numerous calls to HP support problems continued. Returned and got Asus instead. So far the Asus is great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up was easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That computer is for my Deaf daughter which she can Use her Video relay no matter where she is To keep communication between her friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my wife to use first business. She uses it daily, it's fast, it's reliable, it's just what the doctor ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, lightweight, and dependable. I bought this to replace an older HP that was both heavy and slow. What a difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for school. It has worked very well, past my expectations. This is why I only buy HP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is the best for the price. Larger than most and still has a drive attached. Bad part is all the bloat that HP puts on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother after her desk top died. She liked it so much I bought one for myself as well . Does what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a good buy and has been running well with no problems. Just trying to get familiar with Windows 10 which came on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop I have owned, Its a great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect for me. I work from home and it is a good product to use for what I am doing. Is light weight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Capacity, speed and AV capability are great. This quad core lap top in an HD format for under $250 is unheard of!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Guess you get what you paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and it kept disconnecting from the wifi which was very frustrating. I returned it a week later and got my refund.

    No, I would not recommend this to a friend