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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,945 reviews
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for you if you're a college student. It's fast, handled easily, has all the programs you need for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to purchase and pick up my HP laptop. I'm very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting this to be a fast computer it is so slow starting up and sometimes has problem fully starting up to where I have to hard restart it I wouldn't buy this computer again and if I was able to return it I would

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computer to basically surf the net and for the kids to do homework on. This has been great. Serves the purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy and Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for my daughters school. Easy to setup and get her ready for this semester. Great buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Processor is good for applications running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to my friend & circle to go with this model. Its fast and user friendly within budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer work great fast loading. I use it mostly for home use. Some business e mails. Never had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother in law needed a computer for his new job, figured I could help him out. Perfect computer. Great price. Couldn't ask more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more then happy with my purchase. Computer speed, screen, and sound, are all great! I will be using this for a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very efficient. The speed is surprisingly good, also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my high school son back to school needs. Several months later we are very happy with this laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my junior. His first personal computer. Great for a beginner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased this laptop, I did a ton of searching and reviewing about it and was excited about buying it. But less than 6 months later, I had to trade it back in for a better one. It really wasn't I expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Great TV for a great price and it had to be a specific size to fit in my camper. Best Buy had the perfect TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop had been more useful in the first week than the previously purchased Lenovo, which I would not suggest anyone buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for a beginner like me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think best buy products are the greatest i really love my PC. And the Geek Squad is the very best keep up the Good Work......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained what I would use the lap top for to the sales person and he recommended this HP. I am totally satisfied with it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great laptop for student! I will recomand to my friends, absolutely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer this is the third computer I purchased and it will not be the last one. We are all changing our computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Have not had an issue with it at all. I do like the feel of it.

    I would recommend this to a friend