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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,945 reviews
  • Rated 4 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer the only downside is I've found some others with the same specs for less.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First few days went OK. But then I started seeing it lock up on the password page and or the start page. I have had to hard restart it 4 times since I have owned it. That makes me wonder if your geek squad was able to do a full reset. ??? I am worried but hope it lasts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this on sale. Just a basic laptop. If you are just surfing the web or doing email or light work, this is for you. It does lag some and it is not the latest screen specs, but for $200, you can't beat it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this was a perfect first computer for my grandson!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast has good graphics and provides hours of entertainment for my grandson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints - worked great out of the box! This was for my daughter, and it works well for her- sufficient performance, light enough for her to carry around, and more than enough battery charge to last her. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight. The speakers are phenomenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order my laptop online and it arrive on time. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift and they love the computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has Windows 10, but does not have Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 3 out of 5 stars

    basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good basic laptop to haul on vacation and learn windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a red laptop n did see one but was on a budget n couldn't afford the extra. Kept on searching n came across this black beauty n fell inlove, its cute, sleek n very light. If ur not a D.J which stores alot of music on their laptops lol, this is a good choice. I had a laptop before i didn't wanna take anywhere because it was so heavy. I travel for work n with this am more than happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal on laptop, no issues, good value for your $$$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't like e wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend it. I will be returning it. All the other products I purchased awe good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i bought this for my10 yr old grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy he can do his home work do school work and play games and go on Skype he loving it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need for high school kid, perfect for homework

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop had finally given up on me so I had no choice but to buy a new one. I did not want to pay that much money but I wanted a good size laptop with a cd drive. I found this for a good price, works well sometimes slow with startup but it's worth it for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has met my expectations of this level laptop so far. Bought for travel, not as primary PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it comes to something as important as selecting a computer I have to go with best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value budget laptop for the sales price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good enough for $200, easy enough to upgrade ram and hard drive. Pop in an additional 4GB of ram and SSD, it's good to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best little computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect computer for the on te go office needs

    I would recommend this to a friend