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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,945 reviews
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to take the plunge and invested in laptops for teens and they are perfect for the job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my wife for Xmas & she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, no problem multi=tasking, lots of memory. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this laptop. Screen is large enough but not to big. Easy to setup and use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is not as fast as I thought it should be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Startup is very slow and it seems to freeze. Was not sure I wanted a HP. We had a Toshiba before this one for about 10 years or more. Probably would buy another one of those.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple laptop that serves its purpose for simple navigation and research

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very adequate first laptop for a beginner with decent processor and large storage. With good virus protection provided by bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    It's what I was looking for at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer suits my needs and is easy to operate. There are a few kinks that need to be worked out. Glad I bought the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer is working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working well and features are comparable to other computers that are better rated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. However, I'm not that fond of Windows 10.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 1 out of 5 stars

    Worst ever Laptop..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: Huge problem with echo on web calls. front camera quality is very poor. The speakers have a lot of noise. It might be single laptop error still had very bad experience with this laptop. Screen is very delicate and flimsy. Pros: Price of this laptop is competitive for laptops with the graphics card. ( still not worth buying it )

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my needs and for the price I paid at Best buy. Although I do not like the newer Microsoft office apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Price - Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does more than what I need! Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Such a great deal for such a price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop , it does the job for such a little price , great capacity with powerful machine nice graphic display

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed very little work to set up, very easy to use, light weight, awesome for surfing the internet, gaming, and watching sports

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but the battery doesn't last long time. If the battery life was longer I would have give this product a 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great started computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice start up computer. My daughter uses it for high school and it works great for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for what I need it for and will be able to carry it everywhere without the bulk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my new laptop, Its just so awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for the holidays was on a budget, this laptop met all the criterion for the purchase!

    I would recommend this to a friend