Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,945 reviews
  • Rated 5 out of 5 stars

    Very User Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PC! It's very user friendly, has a sleek design, and it's reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just might get a second one! We use this computer for online school and it is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of Windows 10, but otherwise this laptop functions for what I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for my needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing some online research, I decided to purchase this laptop and have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for this price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the price. Works great. Good laptop for browsing and general computer tasks. AMD PRocessor-Watch out!!!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Performance, Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop rather risky, didn't do too much review searching as it was an emergency buy. However, this was a great purchase! I am a pretty avid gamer, and this is able to run quite a few of the games I own very well. It should be perfect for office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ...........,,,,,,,,,,,,hhhhhhhhhjjhbbbbbbbbbbb

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good solid performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop provides us our basic Internet and office needs with good speed and price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great beginner computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer to start with! I use it for school and it works great! Slow at times, but for the price it is a great deal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit as an open box item. I had it for more than two weeks and returned it. Every time I tried to use it it was busy doing something, updating, etc. which left it with no resources to do what I bought it for. In addition the network card kept losing the network (even though all other devices including an iPad worked fine). Bottom line, my old XP laptop performed way better than this one so I returned it. I talked to an IT guy and he recommended 8GB of RAM to allow the computer to update and still be able to do the work it was purchased to do. The salesman was informative regarding my next purchase. The store gladly refunded the purchase amount (to a Best Buy gift card).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for college student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for college. Price, size and features were exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for all ages.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems since purchasing the laptop. Clear pic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Very user friendly and fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service thus far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this computer. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Item at Very Good Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say they beat all the prices. That product i got at the best price i can ever have Thanks Best Buy for that

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    great computer for our needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our computer and is easy to use. I would recommend this laptop to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for everyday use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up. Perfect for quick results!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Basic Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for a great price! Has everything I need. Plus, Best Buy has the greatest customer service if any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for not a lot of dough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sleek design, easy to use. very fast processor. love the high definition display.

    I would recommend this to a friend