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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,945 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer..great price. Works well for doing my job.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of HP products. I needed a new basic laptop and loved this at first. However, within the first 6 months the speakers have seem to have blown (and the volume has never been up loud). It's unfortunate and makes me question purchasing any more products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gift for grandaughter. She loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have made a better choice for the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about a month. very easy to use. a great laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Not just for surfing the web.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use along with my PC. I found I can run some online games such as Everquest with the highest settings. I have had no issues with this unit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful & lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great memory, good screen size definition & lightweight

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Speed

    Rated 2 out of 5 stars

    Good if you use it like once a day or whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its slower than my internet. This computer only works if youre just browsing the internet and going on websites for a little bit. The battery life is pathetic. It works though, I hardly use it until I need it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop.. but at times it seem to rum a little slow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but the ram was not enough to play games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having trouble navigating through Windows 10. So far, the computer itself works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Easy to use. Nice and lightweight

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SPEND MONEY ELSEWHERE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. I usually love HPs but this one is a P O S. It's not user friendly at all, the battery life sucks, and I'm not a fan of the number pad on the side of the keyboard. I bought it because it was the cheapest one I could find and boy did that bite me right in the butt. I wish I spent the extra hundred on a better computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    good but a littl slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop just at times seems to be a little slow

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use, was a good deal for the money spent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I need to bring the laptop in to be checked out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop acts odd -the touch pad doesn't work right

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good for minimal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for intended use - very short battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a long time sense I had a computer and this is my first laptop and I have come to understand this ol brain has to catch up with the technology. This new windows 10 and the way things are grouped on the screen automatically. Lol, but I'm learning and I'm enjoying my laptop, it's great for wat I need and do. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no comment yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if this is asking for a review of 1st computer or the 2nd one???? 1st one I got had a bad mother board. But I must commend Best Buy, even though I did not buy the warranty and was over the 2 week deadline for returns. They refunded me my money for the lemon and I was able to get another laptop, which I am happy with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you type on the keyboard you see it on the screen

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    First laptop. Enjoy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy it but seems to be slow. Bought for vacations.

    I would recommend this to a friend