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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,945 reviews
  • Rated 3 out of 5 stars

    Ok but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this laptop is horrible. It does everything that needs to be done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has met all my expectations. Worked great from second I plugged it in.Just needed something to go online with. Nice price nice feel .What else could you want.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not care for the mouse finger-pad; feels scratchy at times. This notebook is also slower than my HP 2000. For some reason, I thought this had more memory than it actually does, so I will not buy this product again. But everything else is standard and equal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop for word processing jobs such as writing papers for high school.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for regular usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this laptop is fair, is a good laptop for regular usage. It looks nice and is not that heavy. I bought it as a present and the person loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good deal. Makes a nice backup computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good product for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has what I need and is not overpriced

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Less expensive, but slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to replace a previous HP laptop. It was not real expensive, but it is slower than my previous 3-year old laptop. It functions, but is a little frustrating with the wait time between web pages, etc. The mouse pad is also not user-friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great operating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great basic computer for my family. it is a back up for all of us when we need something other than our work or schools computers. well worth what we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    hp laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my mother in law. Great buy. Not only was the cost really awesome it's a great laptop easy to use. Once again I a happy with this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy setup user friendly love the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performed very well with no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Child uses it for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive and great for my college student.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Product for simple tasks. price not bad at all

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and efficient. It's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP laptop computer and even greater price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good everyday laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a basic laptop at a fair price that was not heavy. This fits my needs. Works great and does everything I need to do plus does not hang in Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a nine year old HP Compac laptop by buying two of these. Great value and no issues. Not a gamer but I use the computers for music videos and email.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen size but heavy in weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a laptop to use in the living room or bedroom but would not use this for my only computer. Bought to take on a trip but it's heavier than I had expected. You are not able to pick up the laptops at the store to judge the weight so didn't realize just how heavy it was until I actually unpacked it at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great computer at a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been really happy with this machine. It is used for streaming video, email, and web design. So far we have been really happy. It is a little difficult learning how to use Windows 10. How do you get a picture out of an email in Outlook? We have tried to find out. But that is not the fault of the computer.

    I would recommend this to a friend