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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,945 reviews
  • Rated 3 out of 5 stars

    Good look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and looks good in design. But this lacks in plastic quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is a great product for the price range it is in. I first bought two of them. One for my wife and one for on of my granddaughters. My granddaughter said it is perfect her in high school. My wife doesn't use a computer much and she is very happy using this one. Then I bought one for myself because of them being happy with theirs. This one I just bought is for my 8 year old granddaughter. It is her 1st computer and is doing great with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to be used for general use. It works admirably to fulfill that role. I did not need a high power gaming or editing device, just something to keep Office documents and with the subscription to Office365 it works very well.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is extremely slow. It takes a good 5-10 minutes to completely start up and forever to load websites/programs. I only use it for schoolwork and email, and if you are going to use it for anything else I would not recommend it!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like this little laptop a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in addition to a new all-in-one desktop. I wanted to have the mobility of the laptop, rather than to sit at a desk all the time. I like this little HP laptop. It isn't the most powerful model, but it works just fine for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for a normal user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good for general purposes such as web surfing and word processing. My wife is currently using the laptop and does not have any serious complaints about it. But honestly I don't like the softwares that HP pre-installed in the PC.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    computer looks good on paper but its a bit slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works ok, its a bit slow at times. For the money its a decent laptop. If it would have come with office maybe another star due to features. The quad 4 runs more like a core duo. Im not disappointed at all, I think I got what I paid for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Overall - Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Gets things done, from work to school. Love it would recommend to anyone who needs work done!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Ugh Sticky Keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: This is a great starter computer. With easy basic settings. Cons: The keys get sticky at times, it is also hard to maneuver the mouse. I'm so glad i chose the warranty for this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer for a youngster with school needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter does some gaming on the weekends and regularly uses her computer for school work. So far it has been what she needs without all the hassle her computer before this one was giving her.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for basic computer necessities. It is fairly easy to use and is durable. Good quality for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Looks great. Runs slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and texture and 10-key pad. But it runs slow. Called HP and it picked up a bit. Don't care too much for Cortana. I guess because I don't know what it really does and it doesn't recognize what I am saying. It's getting things done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for documents and surfing. It does slow down after an hour or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife in a work related emergency. It worked out just great once I got MS Office installed so she could do a PP presentation for her audience. That went without a hitch so my purchase of this laptop is based on that alone and as we all know, "Happy Wife = Happy Life!"

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for average users. Great bang for buck. Everything you need at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent computor for seniors, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first experience with Windows 10 and this computer made it easy to understand. It handles all my needs and has great graphics and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, the screen is crystal clear, the surface of the keyboard never shows finger prints. I am learning Windows 10. IT IS ALL GOOD!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking laptop, great price, works great, what else can you ask for?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good budget computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for day-to-day functions, online browsing/ shopping, and more. Also used for online streaming of videos for educational reasons and runs perfect. Streams Netflix and Amazon Prime well at HD quality. After 6 months no issues at all. Love how small and lightweight it is. Great value!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop doesn't give me any problems very easy to use & the size is just perfect I recommend this laptop to anyone especially if your in school

    I would recommend this to a friend