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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,945 reviews
  • Rated 4 out of 5 stars

    Powerhouse laptop for decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer in order to run video editing software, as my old desktop was in dire need of updating/replacement. This model handles the job easily. The touch screen model was the same price as the one without, so it was a no-brainer to pick that one. Very glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we just use this for the basic web-browsing and emailing and it is fine. especially if you get it for the price we got it for. under $200

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Extremely happy with this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with this device. It offers everything we needed and wanted for our home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its great laptop hp for ofice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its stronger for hp laptop eficience durable and great equipment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for online school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for school and personal use. I love it! So light in weight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fine computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs very well for the price. The entire Microsoft Office suite runs well. Basic email and browsing functions work quickly and seamlessly. The only thing it doesn't do well from my experience is switch quickly to closer access points on my home network. Despite modifying the roaming aggressiveness setting, this computer usually stays connected to a more remote access point for half an hour or more before switching. This probably won't be an issue for most users since most home networks have just one access point.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to get the screen to light up (we thought it was just cold). It finally did, then when adjusted for better viewing angle, it went black again, and that was that. Had to return it for refund because the seller does not offer repair; we would have had to pay to have it repaired ourselves. After spending $345, we chose not to. Won't buy refurbished again, at least not from this after market company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer, real easy to work on. Got this computer for my daughter. she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to really look hard to find a laptop with a large memory and a decent processor- and a DVd read write built in for a budget price. This one does it all in an attractive package with great graphics. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    My New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a windows 10, has HD display visual, DVD insertion and is an average sized. Nice size for my living room/ office space.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for school, we have had this same computer for years and have had no problems and you can't beat the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, but had trouble with down loading and seeking for them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is fair for the price paid. it works so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMPUTER IS GREAT,LOVE EVERYTHING ABOUT IT, NO COMPLAINTS AT ALL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a basic unit and is a good value for the price, I like the fact that it has a numeric keypad, and a nice large display. It came with Windows 10 installed, which is not my favorite version, however I have become used to it and tweaked it a little to suit my preferences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products. This laptop was good but, I did experience some kinks in the beginning. I do love that it was easy to install my printer and other necessary software. Perfect for a high school or college student. Must keep it on the charger. Still, I am satisfied with my product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Everyday use laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because our desktop computer was just falling apart. This laptop gets the job done at a nice affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is not fast, at times hangs, but just ok with this price. Ok for using ms office for kids. But don't expect anymore from it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MEETS MY EXPECTATIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an affordable product that worked well the sales staff was helpful in finding this one for me and I am happy with my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good machine so far. I wish it had bluetooth but oh well.

    I would recommend this to a friend