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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,945 reviews
  • Rated 4 out of 5 stars

    Nice and fast for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and it was bought specifically to be a part of my media center. I have it hooked up to the TV via HDMI and the internet via hard-wired CAT5 cable. After also buying a Logitech wireless keyboard/mouse combo, it is a dream come true for my viewing pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This has been a good purchase for my 14 ye old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with this product. Just enough for my son. Well worth the price I paid for it. I would recommend it to others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs are low but it is still a good laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    fast HP for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast laptop for the price we paid. recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the computer for general use and it gets the job done for what we need. Not recommended if you play games and use high RAM use programs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    reason price and good for simple use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a reasonable price and easy to use for your entertainment. We love it and always share it as a public laptop at home.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has worked great, good speed, works with games and all computer related needs. Touch pad is touch but i use wireless mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop had everything I wanted and service was great. It also had a very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the amount I paid and for what it is. Some reviews customers had issues. I did too with the first one. It quit working day 2 of ownership. It wouldn't even come on. Best Buy gave me a new one and it's been great. I surf net, emails, and use word and excel. It's great for that. Best Buy employee was great to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice simple laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a simple laptop for her job that she does from home. Thus has worked perfectly for that. Doesn't have all the bells and whistles but let's you surf the Internet, email and do papers / presentations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great for kids present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my little brothers first laptop and liked it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for college student, good price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small footprint, good for a student needing internet access

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom on Mother's Day and she loved it! Easy to u not hard to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great economical laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for price very fast plenty of hard drive DVD burner kid friendly and customer support is awesome great product HP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I almost returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the new windows program. I think it's too confusing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It has been a good computer for what I paid for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer about a month ago and it has been a great computer so far no problems . I would recommend this computer to anyone that's looking for a first-time computer or just doesn't do a whole Lotta work on the computer easy keys to use and has a great picture

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. It meets my needs very well and was at a good price. Geek Squad is SO worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Beginner Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my son, he mostly uses it for gaming. Light weight easy to set up and has been a great little lap top for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on buying this for weeks and finally did it and in the end im glad i did. Its not for any of that gaming stuff or doing ALOT on i mean atleast i dont do alot on it. I listen to my music and do some work/emails at the same time and it works just great for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lap top has everything I need to do what I need to do

    I would recommend this to a friend