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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,408 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for basic work. The battery should last longer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this laptop. First one I have owned and had no problem figuring things out.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to fit in my briefcase, yet has the size and feel of a full size computer. LOVE it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. Couldn't ask for a better computer. Customer service at store was fine too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Work Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased primarily for work projects and it has done the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great! It works well with all of my programs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop we purchased has exceeded our expectations, especially considering the low price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop at a great price. It is perfect for my needs, I am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal on a good laptop. I purchased for my elderly mother and it's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    SEMI-GREAT Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter BROKE her LOVED Laptop and bought this one. NOT as GOOD but still a DESCENT Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. I have been using it for over a year now and it still works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My chromebook died suddenly. I looked at new chromebook but decided to go with this computer because it has features which a chromebook doesn't have. I use it mainly for searching web and light applications. I am very satisfied with this purchase !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. No problems with setup. A little slow, but nothing a SSD can't cure. Bought this as a birthday present for my son. It has everything he needs to stay connected, and play the games he likes( nothing too resource hungry). He has XBOX for that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I got was great for what I needed it for. It works and is a great buy for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and meets my needs. This is a much better than the lenovo for almost the same price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for a backup or traveling companion. Have always had good experience with the HP brand. Best Buy had the best price for this model. Laptop arrived ahead of schedule in great condition. Will certainly buy from Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get’s the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for work. It holds a lot of memory and is very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Overall satisfaction was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly.Good general size.Would definitely recommend laptop to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for the intended purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for someone who had a 7" notebook. This laptop fits its purpose for him perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design, user friendly, new features, price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to find a newer model of my previous HP with Windows 10, Cortana and other extras at a reasonable price. The Best Buy Geek squad were incredibly helpful and I was sent a free credit to have them set up the computer, so all the work was done for me. They also transferred all my previous data and loaded my 365 and security which both had months left on their contracts. Stress free and good looking design.

    I would recommend this to a friend
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