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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 5,408 reviews
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it was a good purchase, but keep in mind there is no disk drive and the office programs are a separate purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure about this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been unsuccessful getting this computer to link to my wireless router. I've done some searches on Google and have noticed some other people with the same computer having this problem with the Windows 10 software. So we'll be going back to the store to get some help.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a Home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my H.P. computer I must admit I was a little skeptical but after using it the results were AMAZING!!! Thank-you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my Samsung Chromebook (it was working like a tv with rabbit ears). This laptop has been a major upgrade for me. Not only does it have Windows, but I can right click again. For my needs this laptop has been perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very nice rig for little money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with is little guy. I bought to solely use as a computer to produce a podcast from. It does everything well and never seems to slow. It might need a touch more memory for video production but for my needs it fit the bill perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desk top computer was old and the numbers on the keyboard were wearing off and it didn't always load my programs. The laptop is on my desk but it is very wonderful to be able to move it to another room when necessary or to make it more accessible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. A little slow. Am going to upgrade with more memory. Hopefully that will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop! Hooray!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop but didn't want to break the bank before Xmas. I really like it. I like the 10 key on the side and the battery lasts for a good long time. I am not the most computer savvy person, but I get what I need done. Winner in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop computer from Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop computer from Hp company and AMD it have a four processors running this laptop computer own by AMD but i need to upgrade my laptop computer memory 8 or higher memory because it have only 4Gb of Memory that gonna be basic task only..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little laptop. Mouse slider pad a bit 'sticky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for the price but scrolling is very difficult and jumpy with the sticky pad. Up and down buttons don't help scrolling. A pain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its ahhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it seemed like a cheap plastic laptop. I wasn’t so pleased but still did its job i guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for son in high school. He loves it and uses for both studies and entertainment. Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent computer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last item available when I went to purchase. Not only an HP brand but Best Buy in addition gave me the peace of mind needed when you purchase electronics. I have purchased no less than 6 HP laptops and I will keep buying HP next time around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need and a very economical price. Only issue has been communicating with printers- even HP brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Portable Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer as a backup / extra computer for my home business. It is exactly what I needed. Good and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Great for student projects0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, fast with win10, great for high schoolers with class projects.. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    An ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for the nice price. Had it for a few months now it makes a loud gearing sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grad present, He was very happy with his laptop. No complaints yet. It was a great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Email & basic surfing only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. A little sluggish when trying to do too much simultaneously. Great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to YouTube and play games online. This laptop is?suitable for that purpose and so far has not had too many crashes.

    I would recommend this to a friend
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