Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 5,408 reviews
  • Rated 4 out of 5 stars

    NOT CRAZY ABOUT WINDOWS 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT CRAZY ABOUT WINDOWS 10 IT IS NOT USER FRIENDLY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry level laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for general purpose use but hard drive is slow. Advise upgrade to solid state hd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is the one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just needed a simple laptop to connect to the internet and email, this is perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very functional computer that has been a great tool for our college student.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK computer but sluggish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing and older HP chromebook which we loved. It was used to to basic computing task, email, webrowsing etc. I did not want to spend a lot of money on this baby as is just the extra device that anyone can use it. It is OK, but slow going to different sites or doing a new task. I would recommend it with a warning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just surfing the web

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great to surf the web and emails, anything more prepare to be patient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop easy to use and affordable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It's very easy to use and great size. Runs pretty fast and affordable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but sometimes a little slow.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the laptops with the amd processor and it's never let me down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT LAPTOP FOR GRANDSON

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LAPTOP FOR MY GRANDSON. ALSO GREAT FOR MY OTHER GRANDKIDS TO DO THEIR HOMEWORK.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reasonably good computer for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement computer, and my wife is not a power user, so this unit seemed suitable for her requirements. It has a good picture along with most of the features she needs. It is not overly fast, but I can easily correct that with an ssd drive, if it becomes an issue. All in all, appears to be quite satisfactory!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Great for my young son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great computer for my 8 year olds first computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice entry level laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need to do, plenty fast enough, nice screen and keyboard, works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for College

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this laptop for college. Great product for a reasonable cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to Windows/10, but like the screen colors & feel of keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp is a great brand! I won't shop for any other brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up with the help of the geek squad and Best Buy is always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase this laptop a few months ago on a sale and was worth the money. So far no issues with the laptop with lagging. The CD/DVD burner works perfectly. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic computer does what I need.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic computer to surf the web, check email, and research various needs with google. Had some trouble with the touchpad left button when I clicked on links (had to click many times to get it to work). I bought a mouse to bypass the issue but this uses the only usb port on the computer. It would be nice if it had another port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great inexpensive laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat it for the money. Not the fastest processor, but adequate for most needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good looking and strong furnace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    double oven but have to set temperature higher than regular 1 oven but it works great

    I would recommend this to a friend
Sponsored